The Botmaker alternative: pay half or less, for life
A shared inbox, an included AI assistant, broadcasts and a sales pipeline. If you switch, you pay the lower of 50% of what you pay Botmaker or the list price of the plan that matches or beats yours, for life. Compare every feature and price below, with sources.
Botmaker today · team of 5
ChatSales, matching plan · BasicUS$49/moWhat is Botmaker?
Botmaker is an official WhatsApp Business Solution Provider focused on AI agents and chatbots for messaging, email and voice, with live chat for human handoff. It says thousands of companies in more than 40 countries build chatbots on it, holds SOC 2 Type II, and connects WhatsApp, Instagram, Messenger, Mercado Libre, TikTok and more. Its site is in English, Spanish and Portuguese.
Why teams look for Botmaker alternatives
- The entry plan is US$149/month, and conversations are capped per plan (3,000 on Standard) with overage fees of US$0.05 to US$0.07 per extra conversation. ↗
- Opening a WhatsApp Business Platform account costs a one-time US$99, and outbound notifications are billed at WhatsApp's cost plus a 20% service fee. ↗
- It's built around bots and AI agents rather than sales follow-up; the pages checked show CRM integrations but no built-in sales pipeline. ↗ ↗
- Some reviewers on G2 mention support gaps, including no 24/7 coverage, and a reviewer on Trustpilot criticizes software problems and service. ↗ ↗
When Botmaker is still the better choice
Stay with Botmaker if you run high-volume, bot-first service across many channels (including Mercado Libre and voice), need many agent seats included, and value an enterprise-oriented provider with SOC 2 Type II.
Sources (checked 2026-10-12)
What Botmaker users say in reviews
What they like
What they complain about
- Customer support is a common con on G2, including the lack of 24/7 support for a WhatsApp-based business. ↗
- Integration issues, such as wanting better connections to analytics tools. ↗
- A reviewer says the product breaks often, which makes template creation tedious. ↗
- A reviewer on Trustpilot describes a software full of problems and poor service. ↗
Ratings and themes from public review sites, checked 2026-10-12. We paraphrase; follow the links for the full reviews.
Botmaker vs ChatSales: the questions buyers ask
| Question | Botmaker | ChatSales |
|---|---|---|
| What does a team of 5 pay per month? | US$149/month on Standard, which includes 10 agent seats and 3,000 conversations (US$0.07 per extra conversation), plus a one-time US$99 to open the WhatsApp Business Platform account. ↗ | US$49/mo (Basic plan, 5 users); US$39/mo billed annually |
| Does it mark up Meta's per-message fees? | Yes, for notifications: they're billed at WhatsApp's cost plus a 20% service fee. Replies inside the 24-hour window are free. ↗ | 0% markup: you pay Meta directly with your own payment method |
| Can I keep my number and use the WhatsApp Business app at the same time (coexistence)? | Not stated. We found no coexistence mention on its pricing page or homepage. ↗ ↗ | Yes: keep the WhatsApp Business app and the API on the same number (if your number meets Meta's conditions) |
| Is there a visual sales pipeline? | Not found. The homepage mentions native integrations with CRM and ERP systems but no built-in pipeline or kanban. ↗ | Yes: visual kanban pipeline, multiple pipelines, value and owner per deal |
| Is the product and support available in Spanish? | The site is available in Spanish, English and Portuguese. Support is by chat, platform and email on Standard to Pro; some reviewers on G2 note it isn't 24/7. ↗ ↗ | Yes: the app is in Spanish (also English and Portuguese) |
| Which channels does it cover? | WhatsApp, Instagram, Messenger, Mercado Libre, TikTok, Slack, Teams, webchat and Apple Messages for Business, plus AI agents for email and voice. ↗ | WhatsApp (API and coexistence), Instagram, Messenger, email and web chat |
Brands that use our platform
Botmaker vs ChatSales: a quick feature comparison
Both put your chats in one place. Here is where they differ, row by row, from each vendor's public pages.
| ChatSales | Botmaker | |
|---|---|---|
| Price and billing | ||
| Cost for a team of 5, per month | US$49 Basic plan, 5 seats | US$149 ↗ |
| Cheapest plan | US$29/mo 3 users | US$149/mo · 10 users ↗ |
| Price per user (cheapest plan) | US$9.67 | US$14.90 ↗ |
| How you pay Meta's fees | Official API: directly to Meta, 0% markup | Through the platform's prepaid credits or balance ↗ |
| Extra charges | Only above your plan: published extra prices | One-time US$99 WhatsApp Business account-opening fee ↗ |
| Cost of extra conversations | US$15 per 1,000 chats (US$0.015 each) | US$0.05–0.07 per extra conversation ↗ |
| Free trial | Yes | Not published ↗ |
| Official WhatsApp API | ↗ | |
| WhatsApp coexistence (app + API) | Not published ↗ | |
| Broadcasts | ↗ | |
| Channels and inbox | ||
| Supported channels | ↗ | |
| Shared team inbox | ↗ | |
| Instagram DMs | ↗ | |
| Facebook Messenger | ↗ | |
| Spanish interface | ↗ | |
| Sales and automation | ||
| Sales pipeline (CRM) | Not published ↗ | |
| No-code flow builder | Not published ↗ | |
| AI | ||
| AI assistant that replies | Included in your plan up to a usage limit, then pay as you go | ↗ |
| Switching | ||
| Refund | 100% in your first 7 days (if you switch) | Not published ↗ |
| Your price | Half or less of what you pay, for life | |
| Free migration guide | Not published | |
Why ChatSales is the best alternative to Botmaker
Pay half or less, for life
- Switch from Botmaker and pay the lower of 50% of your bill or our list price for the plan that matches or beats yours, for life.
- Pay Meta's fees directly to Meta on the official API: 0% markup.
- 100% refund in your first 7 days if you switch.
AI included, not an add-on
- An AI assistant that answers 24/7 from your own business info.
- It hands the chat to your team when a customer wants to buy.
- Included in every plan up to a usage limit; then pay as you go.
Switch in a day, on your own
- Keep your WhatsApp number with the official API or coexistence.
- Import your contacts from CSV with our free step-by-step guide.
- Try it free first. No card, no contract.
Switch from Botmaker in 4 steps, on your own
- 1Gather your Botmaker contacts in a CSV file (check what Botmaker lets you export).
- 2Create your ChatSales account and try it for free.
- 3Import your contacts with their tags using our free step-by-step guide.
- 4Connect your WhatsApp number through the official API or coexistence: you keep your number.
If you switch and ChatSales isn't for you in your first 7 days, we refund 100%.
Everything your team needs to sell by chat
Click any of these in the live demo. No sign-up.
Every chat in one shared inbox
WhatsApp, Instagram and Messenger land in one place, with owners, tags and notes. Nobody answers twice and no lead waits.
Sofía R.AssignAutomations and AI that work while you sleep
Describe what you want in a sentence and Copilot builds the flow. The AI answers from your info, tags the chat and assigns it.
A sales pipeline built from your chats
Every conversation becomes a deal with a stage and a value. Drag it forward and see what's about to close.
Know what your chats sell
New leads, messages, first reply time and sales per period, per channel and per agent.
What you'd pay if you switch from Botmaker
| Your Botmaker plan | You pay today | Your ChatSales plan (matches or beats) |
|---|---|---|
| Standard · 10 | US$149 | Advance US$74.50 |
| Scale · 20 | US$249 | Advance US$124.50 |
| Pro · 50 | US$499 | Advance US$129−US$370 |
Botmaker's plans today
Standard
Key features
- Free account creation for the Botmaker platform
- Up to 300 free initial conversations
- Total of conversations: 3,000
- Number of bots: unlimited
- Number of free access for agents: 10
- Fee for extra conversations: $0.07
- Support: chat, platform + email
Scale
Key features
- Free account creation for the Botmaker platform
- Up to 300 free initial conversations
- Total of conversations: 5,000
- Number of bots: unlimited
- Number of free access for agents: 20
- Fee for extra conversations: $0,06
- Support: chat, platform + email
Pro
Key features
- Free account creation for the Botmaker platform
- Up to 300 free initial conversations
- Total of conversations: 10,000
- Number of bots: unlimited
- Number of free access for agents: 50
- Fee for extra conversations: $0,05
- Support: chat, platform + email
Enterprise
Key features
- Free account creation for the Botmaker platform
- Up to 300 free initial conversations
- Total of conversations: unlimited
- Number of bots: unlimited
- Number of free access for agents: customized
- Support: personalized attention
6 other Botmaker alternatives and what they cost
Public monthly price for a team of 5 users and one strength of each, from its own website. ChatSales comes first because this is our page.
- 1
ChatSales
US$49/mo · team of 5
Half or less of what you pay today, for life, when you switch; AI included in every plan (up to a usage limit); 7-day refund.
- 2
respond.io
US$199/mo · team of 5
States it adds no markup to Meta's per-message fees on the official API. ↗
respond.io alternatives → - 3
SleekFlow
US$139/mo · team of 5
Full omnichannel: integrates WhatsApp, Instagram, Facebook Messenger, Line and live chat into one interface. ↗
SleekFlow alternatives → - 4
Wati
US$149/mo · team of 5
Transparent published USD pricing across tiers: Growth $69, Pro $149, Business $349/mo, no quote needed. ↗
Wati alternatives → - 5
Kommo
US$175/mo · team of 5
Its Base plan already includes the official WhatsApp API, a kanban pipeline and basic AI suggestions. ↗
Kommo alternatives → - 6
ManyChat
US$149/mo · team of 5
Has a permanent free plan (25 active contacts, 2 channels, 1 user) plus a 14-day trial. ↗
ManyChat alternatives → - 7
Interakt
US$49/mo · team of 5
Accessible USD pricing: Starter $12, Growth $55, Advanced $69/mo. ↗
Interakt alternatives →
Real use cases from teams that sell by chat
Use-case stories with example conversations.
Frequently asked questions
Which businesses is Botmaker best for?
Where Botmaker is strong: Official WhatsApp BSP (Meta Oficial) with SOC 2 Type II certification. Broad channel coverage: WhatsApp, Instagram, Facebook Messenger, Mercado Libre, Telegram, Slack, Teams and Webchat. AI Agents for messaging plus live chat, on a fully Spanish-language platform (site available in ES/EN/PT). ChatSales fits teams that sell by chat and want a sales pipeline, AI and broadcasts at a public, flat price.
Why do I need a Botmaker alternative?
Teams usually look for one because of cost and limits. No low-cost entry option: the cheapest plan is Standard at $149/mo. Conversation quotas with overage: extra conversations cost $0.05–$0.07 each beyond the plan quota.
What makes ChatSales the best Botmaker alternative?
Half or less of what you pay today, for life, on the plan that matches or beats yours; an AI assistant included in every plan; Meta's fees paid directly to Meta with 0% markup; and a 7-day refund if you switch.
What is the difference between Botmaker and ChatSales pricing?
For a team of 5, Botmaker costs US$149 a month; ChatSales Basic costs US$49, and if you switch you pay the lower of 50% of your bill or that list price, for life.
Will I lose my WhatsApp number if I switch from Botmaker?
No. Your number connects to ChatSales through the official WhatsApp API or coexistence; Meta runs that process. For coexistence, your number must have been active on the WhatsApp Business app for at least 7 days.
What happens to my Botmaker history?
The tags, notes and stages you have inside Botmaker don't move on their own: export them (for example, your contacts as CSV) before you cancel and import them into ChatSales with the migration guide.
Do I have to pay to try it?
No. You start free with trial credits, no card needed. If you switch from another platform, you also have 7 days to ask for 100% of what you paid ChatSales back.
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