Your salon or spa answers instantly, even while you're with a client
ChatSales is a WhatsApp CRM for beauty salons and spas: the AI answers with your own information on treatments, prices, opening hours and location, around the clock, and hands the chat to your front desk when a client wants to book. Your team confirms in its own schedule; ChatSales takes care of the messages and follow-ups.
How the AI serves a client at your salon or spa
How many sales do you lose by not replying in time?
Enter your numbers. The starting values are an example: change them.
With the AI replying 24/7, every one of those chats gets an answer in seconds.
What your clients ask every day
- What treatments do you offer and how much are they?
- Do you have packages or offers?
- Where are you and when are you open?
- Which payment methods do you take?
A ready-made flow pack for spas
Install five flows built for spas: welcome, a reminder by message, aftercare, a seasonal package broadcast and a review request. They come with images, quick-reply buttons and automatic tags, and you can edit the text any time.
Automations →Follow up with people who went quiet
Add a wait step to your flow, for example one day, and send a friendly nudge to anyone who asked and never wrote back. Each client is tagged by what they chose.
Fill your week again
With broadcasts you tell client segments about packages and offers, by name, using Meta-approved templates.
Broadcasts →Frequently asked questions
Does ChatSales book appointments?
No. ChatSales has no calendar or booking system. The AI and your flows handle the conversation, and your front desk confirms the appointment in the schedule you already use.
Can several people on my team answer the same WhatsApp?
Yes. Your front desk and specialists all work from the shared inbox, on your business's one number.
Can I send photos of my treatments?
Yes. The spa flow pack already includes images, and you can swap them for your own.
Does it work if clients message me on Instagram?
Yes. Instagram direct messages arrive in the same inbox as WhatsApp.
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