ChatSales
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Shared inbox

All your chats in one inbox, with your whole team

ChatSales brings WhatsApp, Instagram, Messenger and your website chat together in a single list. Multiple agents handle the same number at the same time, every conversation has an owner and no one goes unanswered.

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One number, your whole team

No more passing the phone around. With the official WhatsApp API or with coexistence, your whole team replies from the same inbox and the customer always sees the same business number.

Nothing goes unanswered

  • Unread and unassigned filters.
  • Assignment to each sales rep, manual or automatic.
  • Tags to know which stage each customer is at.
  • AI replies first, at any hour, and your team picks up the conversation.

Every chat connects to your pipeline

Move the customer through your sales pipeline right from the conversation, without copying data into another tool.

Sales pipelines →

Frequently asked questions

How many agents can use the same number?

Several at once. The number of users depends on your plan.

Does it work with Instagram and Messenger?

Yes. Instagram and Facebook Messenger direct messages land in the same inbox as WhatsApp.

Can I keep using the WhatsApp Business app?

Yes. With coexistence, you keep the app on your phone with the same number.

You might also like

Sales pipelinesSales pipelinesTurn every WhatsApp chat into a visible deal. Sales pipelines with stages, values and owners, connected to your inbox.AI assistantAI assistantAn AI assistant that replies on WhatsApp, Instagram and Messenger 24/7 using your business info, updates your CRM and assigns the right sales rep.AnswerMultiple agents, one numberYes. With the official WhatsApp API or coexistence and a shared inbox, multiple agents can handle the same number at the same time.

Start selling on chat today

Create your account and connect your first channel in minutes.

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