See every deal at a glance
Your chats become cards on a visual pipeline.
AI CRM for WhatsApp & Instagram
Thursday · 11:47 p.m.
It's 11:47 p.m.
and Lupita is still replying.
Her boutique closed four hours ago. Her WhatsApp didn't.
Every unanswered message is a customer who buys somewhere else.
It isn't a lack of effort. One person just can't keep up.
Unanswered3
Sales slipping away$0
Ana G.11:32
Do you still have the blue dress in M?WhatsAppCarlos M.11:35
Do you ship to Monterrey?WhatsApp+52 55 ···11:38
Price of the denim jacket pleaseWhatsAppSofía R.11:41
Hi!! Do you take bank transfers?WhatsAppDaniela P.11:44
Are you open early tomorrow?WhatsApp@maria.fdz11:46
I love the linen set 😍Instagram
Then Lupita connected ChatSales.
WhatsApp, Instagram and Messenger in one place, with an AI that knows her business as well as she does.
Friday · 2:14 a.m. · Lupita is asleep
- 1Replies instantly, 24/7No customer waits until tomorrow.
- 2Using her business's own informationPrices, shipping, sizes: whatever Lupita taught it.
- 3Then hands the customer to her teamSmart assignment to the right rep.
2:14
Sofía R.online
Today
Hi, do you ship to Monterrey? 🙏
✦ AI replyHi! Yes, we ship across Mexico in 2–3 days. Want the catalogue? 🛍️
Yes please, I'm looking for a dress in size M
✦ AI reply
Here are our dresses in M 👗
I love the blue one! How do I pay?
MAssigned to Mariana · Sales
Message
Every chat becomes a sale you can see.
Nothing gets lost in a phone. Every conversation moves through your pipeline, from “hi” to paid.
Leads 12
Carlos M.Shipping to Monterrey
Daniela P.Opening hours
Interested 8
Ana G.Blue dress, M
@maria.fdzLinen set
Follow-up 5
Rocío L.Jacket
Won 23
Paola V.Blouse
$69Lucía T.2 dresses
$130Sofía R.Blue dress, M · via AI
$98Won this month$0
2:14 a.m.
Now she wakes up to customers, not a to-do list.
ChatSales · now- 23 conversations answered while you slept
- 5 ready-to-buy customers assigned to your team
- Your pipeline is up to date
WhatsApp Business APIInstagram DirectFacebook MessengerWeb chat widget
Brands that use our platform
Your whole sales cycle
From “hi” to paid, in one place
Pick the job you need done today.
Shared inbox
Every channel in one list. Filter by unread or unassigned so nobody is left waiting.
InboxSearch
All 128Unread 12Unassigned 4
Sofía R.11:41
Do you take bank transfers?2
New@maria.fdz11:46
I love the linen set 😍1
InterestedCarlos M.11:35
Do you ship to Monterrey?
AI repliedDaniela P.11:44
Are you open early tomorrow?
AI repliedAna G.11:32
Do you still have the blue dress in M?
MarianaSofía R.AssignHi!! Do you take bank transfers?
✦ AI replyYes! Here are our bank details 🏦
And the blue dress in size M?
✦ AI replyWe have it! It's $890 💙 Want me to hold it for you?
Yes, please hold it! 🙏
Assigned to Mariana · Sales
MarianaDone, Sofía! I'm Mariana, it's on hold. Sending you the shipping details 📦
Thank you so much! 😍
Flows and auto-replies
Welcome messages, after-hours replies and keyword triggers. Start from a template or describe the flow to Copilot.
◎ CopilotReply after hours and send buyers to sales↑
⚡
TriggerNew message after hours
✦
AI repliesUsing your catalogue and prices
?
ConditionReady to buy?
👤
Assign to SalesMariana · Sales
🏷
YesNoTagInterested · follow up
Sales pipelines
Drag each conversation between stages. Every column totals its value, so your forecast stays current.
Leads3
Carlos M.Shipping to Monterrey
$49New
Daniela P.Linen set
$79New
Ana G.Blue dress, M
$98✦ AI
Value: $226
Interested2
@maria.fdzLinen set
$79Hot
Sofía R.Blue dress, M
$98✦ AI
Value: $177
Follow-up1
Rocío L.Jacket
$115Tomorrow 10:00
Value: $115
Won2
Paola V.Blouse
$69Paid
Lucía T.2 dresses
$130Paid
Value: $199
Live analytics
New leads, deals won and revenue against the previous period, at a glance.
AnalyticsLast 30 days ▾
New leads420+21%
Deals won64+18%
Revenue$2,150+24%
Chats answered by AI1,180+35%
Sales per dayThis month Last month
Leads by channel
WhatsApp62%
Instagram24%
Messenger14%
Product screenshots show the Spanish interface.
How it works inside
How ChatSales turns chats into sales
Six steps that run on their own, in every conversation, at any hour.
- 1
A message arrives
WhatsApp, Instagram or Messenger: everything lands in one inbox.
- 2
The AI replies instantly
With your prices, shipping and catalogue. Day or night.
- 3
It spots who wants to buy
Your automations tag interested customers and move them down the pipeline.
- 4
It routes them to the right rep
The chat arrives with full context, ready to close.
- 5
It follows up for you
Flows and broadcasts nudge anyone who went quiet.
- 6
Deal won
Every sale is recorded in your pipeline and analytics.
From chat to sale, with ChatSales.
This is every conversation: a message comes in, the AI and your team do the rest, a sale comes out.
Sofía R.I love the blue one! How do I pay?
- AI replied
- Tagged: Interested
- Assigned to Mariana
Sofía R.Blue dress, M · Paid
$98ChatSales AI
Your AI never sleeps. Your reps can.
Train it on your website and documents. It replies instantly, keeps your CRM up to date and flags when a customer is ready to buy.
- 24/7 repliesAnswers in seconds, including nights and weekends.
- Grounded in your infoReplies with what it knows about your business: prices, shipping, hours.
- Hands-free CRMUpdates contact details and pipeline stages without manual entry.
- Smart assignmentRoutes each conversation to the right rep at the right moment.
142chats handled today
Do you have size S?
✦ AI replyYes! I'll hold one for you. Where should we ship it?
Handle hundreds of chats at once
AI covers first contact and your team steps in when needed.
Weekend promo
2,400Sent
91%Read
318Replies
Personal broadcasts
Send approved templates to a segment, with each customer's name, and track reads and replies.
How it works
Start selling on chat in three steps
Three months later, Lupita hired her team.
- 1Connect your channelsLink WhatsApp, Instagram and Messenger in minutes.
- 2Switch on your AIGive it your business info and decide when it hands the chat to a person.
- 3Your team closesReps reply, follow up and move each deal to won.
Pricing
Plans that grow with your pipeline
Every plan includes the shared inbox, pipelines, automations and AI. What changes is channels, seats and active chats.
Mini
To start with one channel and a small team.
US$29/ month
Billed monthly
- 1 channel
- 3 seats
- 1,500 active chats a month
- Unlimited contacts
- Unlimited automations
- Broadcasts
Basic
For teams selling on several channels.
US$49/ month
Billed monthly
- 3 channels
- 5 seats
- 5,000 active chats a month
- Multichannel inbox
- Unlimited contacts
- Unlimited automations
- Broadcasts
Professional
For teams scaling with integrations.
US$69/ month
Billed monthly
- 4 channels
- 6 seats
- 20,000 active chats a month
- Multichannel inbox
- Unlimited contacts
- Unlimited automations
- Broadcasts
Advance
For large teams that want everything.
US$129/ month
Billed monthly
- 5 channels
- 10 seats
- 50,000 active chats a month
- Multichannel inbox
- Unlimited contacts
- Unlimited automations
- Broadcasts
- Unlimited integrations
- Chat support
Prices in USD, plus applicable taxes. Extra channel or seat: US$29 a month. Extra active chats: US$15 per 1,000. AI is included in your plan up to a usage limit; beyond it, it's billed per use from your wallet. Meta's official-API fees are paid directly to Meta, with no markup.
On Leadsales, Kommo, Wati…?
Bring your WhatsApp. Pay half or less.
If you pay for another WhatsApp platform today, on ChatSales you pay the lower of 50% of your bill or the list price of the plan that matches or beats yours, for life.
Platforms you can switch from: Leadsales, Kommo, Wati, respond.io, ManyChat, Callbell, Whaticket, Treble, SleekFlow, Botmaker, Cliengo, Mercately, AiSensy, Interakt, Gallabox, 360dialog.
−50%OR LESSfor life
=
Your same plan or betterIt matches or beats your current plan on channels, seats and active chats, and you pay half or less, for life.
Free
Guided migrationSwitch on your own with our step-by-step guide and tutorials.
7 days
Full refundIf you switch and ChatSales isn’t right for you in your first 7 days, we refund 100% of what you paid ChatSales.
Mini US$29 · Basic US$49 · Professional US$69 · Advance US$129 a month
For businesses already paying for another WhatsApp platform: send your invoice or a screenshot to info@chatsales.app. Meta’s per-message fees are charged separately. The brands shown belong to their respective owners.
FAQ
What people ask before they start
What is ChatSales?
ChatSales is a CRM for selling on WhatsApp, Instagram and Facebook Messenger. It brings a shared team inbox, sales pipelines, automations, broadcasts and an AI assistant into one platform.
Is there a free trial?
Yes. You can try ChatSales for free with your own WhatsApp: connect your number, teach the AI about your business and answer your real chats.
Does ChatSales use the official WhatsApp API?
Yes. You can connect your number through WhatsApp Business Platform, Meta's official API, to send approved templates and serve many customers with several agents at once.
Can I keep using the WhatsApp Business app on my phone?
Yes. With coexistence you connect your WhatsApp Business number to ChatSales and keep using the app on your phone with the same number.
What does the ChatSales AI assistant do?
It replies 24/7 using your business information (your website and documents), updates CRM data automatically and assigns each conversation to the right rep. Your team can take over the chat at any time.
How much does Meta charge for WhatsApp messages?
Meta charges for each delivered template message based on its category (marketing, utility or authentication) and the customer's country. Until September 30, 2026, replying inside the 24-hour customer service window carried no Meta charge; from October 1, 2026 those replies are billed at the utility rate after 1,000 free a month per number.
Can I send bulk WhatsApp messages?
Yes. With Broadcasts you send Meta-approved templates to a segment of contacts, personalised with each customer's details, and see who received, read and replied.
How many channels and seats does each plan include?
Mini includes 1 channel and 3 seats (US$29 a month), Basic 3 channels and 5 seats (US$49), Professional 4 channels and 6 seats (US$69) and Advance 5 channels and 10 seats (US$129). Billed annually they cost US$23, US$39, US$53 and US$99 a month. You can add channels or seats for US$29 a month each.
Can I import my existing contacts?
Yes. You can import contacts from a CSV file and organise them with tags and pipeline stages.
Which languages is ChatSales available in?
The platform is available in Spanish, English and Portuguese.
And finally, time for what matters.
Your AI answers. Your team closes. You get to enjoy your business again, not just survive it.
Start selling on chat today