Instagram leads

Capture Instagram leads without leaving a single DM on read

To capture Instagram leads, connect your professional account to ChatSales: your direct messages land in the same inbox as WhatsApp and Messenger, the AI replies with your business information at any hour, and every lead enters your pipeline with a salesperson who owns it.

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InboxSearch

All 128Unread 12Unassigned 4

Sofía R.11:41

Do you take bank transfers?2

New

@maria.fdz11:46

I love the linen set 😍1

Interested

Carlos M.11:35

Do you ship to Monterrey?

AI replied

Daniela P.11:44

Are you open early tomorrow?

AI replied

Ana G.11:32

Do you still have the blue dress in M?

Mariana

Sofía R.Assign

Hi!! Do you take bank transfers?

✦ AI replyYes! Here are our bank details 🏦

Assigned to Mariana · Sales

How it works

Connect your Instagram account from Channels.
Direct messages arrive in your shared inbox.
The AI replies and updates the customer's details.
The lead enters your pipeline and a salesperson closes.

Reply within 24 hours

Instagram lets you reply freely within 24 hours of the customer's last message. With the AI answering instantly, no lead goes cold while waiting.

Instagram →

From DM to WhatsApp

Many customers discover you on Instagram and end up buying on WhatsApp. In ChatSales you see both conversations in one place and never lose the context.

Automate the repetitive part

Use keyword replies and flows to answer the most common questions and tag each lead by what they're looking for.

Automations →

Frequently asked questions

What do I need to connect Instagram?

A professional Instagram account linked to a Facebook page.

Does the AI answer Instagram direct messages?

Yes. The AI assistant replies on WhatsApp, Instagram and Messenger with your business information.

Can I see which leads came from Instagram?

Yes. Each conversation shows the channel the customer came through, and you can tag it to filter later.

InstagramInstagramHandle Instagram direct messages alongside WhatsApp and Messenger, with AI, automations and sales pipelines in ChatSales.AI assistantAI assistantAn AI assistant that replies on WhatsApp, Instagram and Messenger 24/7 using your business info, updates your CRM and assigns the right sales rep.Sales pipelinesSales pipelinesTurn every WhatsApp chat into a visible deal. Sales pipelines with stages, values and owners, connected to your inbox.

Start selling on chat today

Create your account and connect your first channel in minutes.

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