Stores and boutiques

Your store sells even when it's closed

If your customers ask about sizes, prices and shipping on WhatsApp and Instagram, ChatSales answers for you 24 hours a day, shows them your catalog and hands the sale to your team when the customer is ready to pay.

Lupita smiling with her new team in her boutique, packing online orders
Boutique owner answering WhatsApp late at night
Stores and boutiques

How the AI serves a shopper at your boutique

WhatsApp
Hi! Do you have the green midi dress from your post in a size M? 😊
AIHi! I'm the assistant for Boutique Roma (example). Yes, the green midi dress is available in size M and it's $59.
Do you ship to my city? And how can I pay?
AIWe ship nationwide: delivery takes 3 to 5 business days and shipping is $7, free on orders over $100. We accept cards and bank transfer.
Tag: Interested · Stage: Quote · Value: $66
Great, I'll take it! I also like the brown belt
AIGreat choice! I'm passing you to Mariana to confirm your order and shipping details.
Assigned to Mariana
Hi, I'm Mariana 👋 I'm holding the size M dress and the brown belt for you. Could you share your full name and shipping address?

How many sales do you lose by not replying in time?

Enter your numbers. The starting values are an example: change them.

Sales slipping away each month

With the AI replying 24/7, every one of those chats gets an answer in seconds.

Your most common questions, answered instantly

  • Do you ship to my city?
  • Do you have this item in my size?
  • How can I pay?
  • What are your hours?

From question to sale

Every lead enters your pipeline with the product they're interested in and its value. Your team sees who's ready to buy and closes.

Sell again to past customers

With broadcasts, you announce new collections and promotions to customer segments, by name.

Frequently asked questions

Can I send product photos?

Yes, you can send images in your conversations and replies.

Does it work if I only sell on Instagram?

Yes. Instagram, WhatsApp and Messenger all land in the same inbox.

How long does setup take?

You connect your first channel in minutes; the AI is ready once you give it your information.