A WhatsApp button on your website, connected to your team
With the ChatSales Widget Builder you put a chat button on your website that opens WhatsApp. The visitor messages you from their own WhatsApp and the conversation lands in your shared inbox, where your AI replies and your team follows up.
Why WhatsApp instead of a contact form
A contact form waits for someone to check it. A WhatsApp chat starts the conversation right away and continues on the customer's phone even after they leave your page.
What happens when someone clicks
- A chat opens with your WhatsApp number.
- The message lands in your shared inbox.
- Your AI assistant can reply first, at any hour.
- Your team picks up the conversation and moves it through your pipeline.
Where to find it
The Widget Builder is in Utilities, next to Forms, the QR generator and Zapier.
Prefer just a link?
If you cannot edit your site, use a wa.me link on any button or image. Create it for free with our generator.
WhatsApp link generator →Frequently asked questions
What do I need to add it?
Access to edit your website. If you do not have it, use a wa.me link on any button on your site.
Do chats from the button count as active chats?
Yes. Every conversation with activity counts, no matter where it came from.
Can I keep using the WhatsApp Business app?
Yes. If you connect your number through coexistence, you keep using the app with the same number.
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