Sales pipelines

Every chat is a sale you can see

In ChatSales, every conversation becomes a card in your sales pipeline. See which stage each customer is at, what it's worth and who's handling it, and move the deal with a drag.

Your sales process, your way

Create the stages your business uses, for example Prospects, Interested, Follow-up and Won. Each column adds up the value of its deals, so your forecast is always up to date.

The CRM that fills itself

  • New chats enter the pipeline with no manual data entry.
  • The AI assistant updates customer details.
  • Your automations tag and move interested leads.
  • Each card shows the channel the customer came from.

Measure what you win

What you close in the pipeline shows up in your analytics: won deals and revenue compared with the previous period.

Analytics →

Frequently asked questions

Can I have multiple pipelines?

Yes. You can create separate pipelines, for example one for sales and one for after-sales.

Do I need another CRM besides ChatSales?

For most businesses that sell over chat, no. Contacts, conversations and deals live in the same place.

Can I import my contacts?

Yes, from a CSV file, and organize them with tags and stages.