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Sales pipelines

Every chat is a sale you can see

Every conversation becomes a card in your pipeline. See which stage each customer is at, what it's worth and who's handling it.

Try for free →See how it works
New WhatsApp chatJorge Ramírez · 2 min ago

Can you send me a quote for 20 units?

AI updated the contact

Tag “Wholesale” added. Deal created in Prospects for $8,900.

Value in Follow-up$86,400Example data

Brands that use our platform

Logitech
McDonald's
BYD
Booking.com
Xiaomi
Agoda
Benefits

Stop guessing how sales are going. See it in your pipeline.

Features

Your sales process, connected to every chat

Stages that fit your business

Create the stages you already use, like Prospects, Follow-up and Won. Move each deal with a drag and every column adds up its value.

Prospects2
Jorge Ramírez$8,900
Lucía Hernández$12,500
Follow-up2
Ana Torres$23,000
Diego Flores$6,400
Won1
Sofía Méndez$31,200

The CRM that fills itself

The customer writes, AI replies and the deal appears in your pipeline with its tag. Nothing to copy into another tool.

Jorge Ramírez
Hi, do you have wholesale pricing for 20 units?
AIHi Jorge! Yes, from 20 units we offer special pricing. When do you need them?
Deal created in Prospects · $8,900
By Friday. Can you send me the quote?
Tag “Wholesale” · moved to Follow-up

Every card tells the story

Value, tags, owner and the channel the customer came from, all on the same card.

$23,000HotFollow-upCarlos Ruiz

Measure what you close

Deals won in the pipeline flow into your analytics, with revenue compared with the previous period.

$184,300Revenue won this month
This month
$184,300
Last month
$143,700
Example data

A pipeline for every process

Create separate pipelines, for example one for sales and one for after-sales, and each team sees its own.

Sales After-sales Wholesale

Bring your contacts in minutes

Import your list from a CSV file and organize it with tags and stages from day one.

Import CSV Tags Starting stage Custom fields
Customers

How businesses use the platform

From "which one should I get?" to warranty sorted, in one chat
From "which one should I get?" to warranty sorted, in one chatLogitech is a customer of our platform. This story shows how a team like theirs can advise customers on WhatsApp before they buy and to handle warranty and support after. The AI answers from the brand's own product information and hands each case to the right person, in one shared inbox.Read the story →
Every message to the restaurant, answered and in the right hands
Every message to the restaurant, answered and in the right handsMcDonald's is a customer of our platform. This story shows how a team like theirs can answer customer questions on WhatsApp about the menu, store hours, allergens and orders. The AI replies from the official menu and FAQ information, and sends each piece of feedback to the right restaurant team.Read the story →
Brand, dealers and customers in one conversation
Brand, dealers and customers in one conversationBYD uses the platform behind ChatSales to connect the brand with its distributor network across Brazil and Mexico on WhatsApp. Purchase enquiries, dealer coordination and customer service live in one conversation flow.Read the story →
A reservation that turns into a warm welcome
A reservation that turns into a warm welcomeBooking.com uses the platform behind ChatSales to share booking details on WhatsApp as soon as a guest books. Pre-arrival questions get answered instantly, and hotel support is just one message away.Read the story →

Use-case stories with example conversations. Trademarks belong to their respective owners.

Frequently asked questions

Can I have multiple pipelines?

Yes. You can create separate pipelines, for example one for sales and one for after-sales.

Do I need another CRM besides ChatSales?

For most businesses that sell over chat, no. Contacts, conversations and deals live in the same place.

Can I import my contacts?

Yes, from a CSV file, and organize them with tags and stages.

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Create your free account and connect your first channel in minutes.

Create your free account and connect your first channel in minutes.

Try for free →See how it works