Website chat

A website chat that continues on your customer's phone

With the ChatSales Widget Builder, your website chat takes the visitor to WhatsApp. The conversation lands in the same inbox as Instagram and Messenger, your AI replies at any hour and the customer keeps it going from their WhatsApp even after they leave your site.

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2:14

Sofía R.online

Today

Hi, do you ship to Monterrey? 🙏2:14

✦ AI replyHi! Yes, we ship across Mexico in 2–3 days. Want the catalogue? 🛍️2:14

Yes please, I'm looking for a dress in size M2:15

✦ AI reply

Here are our dresses in M 👗2:15

I love the blue one! How do I pay?2:16

MAssigned to Mariana · Sales

Message

Why move your website chat to WhatsApp

The customer does not have to stay on your page to get an answer.
You have their number to follow up.
The conversation stays in their WhatsApp, not in a window that closes.
Your team replies from the same place as every other channel.

All your channels in one inbox

In Channels you connect WhatsApp (official API or coexistence), Instagram, Messenger and email. Your website becomes one more door into the same inbox.

Shared inbox →

AI that replies at any hour

Your AI assistant replies with your business information at any hour and hands the conversation to your team when the customer is ready to buy.

AI assistant →

Start with a button

Create the button with the Widget Builder or use your wa.me link on any button on your site.

Website button →

Frequently asked questions

How does the chat on my site work?

Your website chat takes visitors to WhatsApp: they message you from their own WhatsApp and your team replies from the ChatSales inbox.

What happens if someone messages after hours?

Your AI assistant replies with your business information, and you can also turn on automatic after-hours replies.

Do I need the official WhatsApp API?

You can connect your number through the official API or through coexistence, if you want to keep using the WhatsApp Business app.

Website widgetWebsite buttonAdd a WhatsApp button to your website with the ChatSales Widget Builder: visitors open a chat and the conversation lands in your inbox.Shared inboxShared inboxHandle WhatsApp, Instagram and Messenger from one shared inbox, with multiple agents on the same number, filters and automatic assignment.AI assistantAI assistantAn AI assistant that replies on WhatsApp, Instagram and Messenger 24/7 using your business info, updates your CRM and assigns the right sales rep.

Start selling on chat today

Create your account and connect your first channel in minutes.

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