ChatSales
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AI assistant

Your AI answers every chat, your team just closes

The ChatSales AI assistant replies in seconds, day or night, using your business information. When the customer is ready to buy, it hands the conversation to your team.

Try for free →See how it works
New WhatsApp messageAndrew Ruiz · 2:14 a.m.

Do you ship to Austin? How long does it take?

AI replied

Hi Andrew! Yes, we ship to Austin and it arrives in 2 to 3 business days. Want our catalog?

Ready to buy
Danielle TorresSales · assigned

Brands that use our platform

Logitech
McDonald's
BYD
Booking.com
Xiaomi
Agoda
Benefits

Instant answers at any hour, without hiring more people

Features

An AI that works like part of your team

It answers, informs and hands off

The AI answers questions using your business information and, when the customer wants to buy, passes the conversation to your team.

Andrew Ruiz
Hi, do you have the black backpack in stock?
AIHi Andrew! Yes, we have it in black and gray for $69. Which one do you like?
The black one. How do I order it?
AI assigned the chat to Danielle · Sales
Hi Andrew! I'm Danielle, I'll help you complete your order 😊

Every customer, with the right rep

The AI assigns each conversation to the right person so no one goes without follow-up.

Assigned rep
Support

Train it on your information

Add your website and your documents. The AI replies with your catalog, prices and policies.

Your website Your documents Prices and shipping Opening hours

Your CRM updates itself

While it chats, the AI updates customer details in your CRM, so your team doesn't have to type them in.

Black backpackHotAustinDanielle Torres

Your team is always in control

Every AI reply is marked in the conversation, and any agent can take over the chat whenever they want.

Can you send me an invoice?
Internal noteI'll take this chat, she's a repeat customer. Only your team sees it
Of course! Send me your billing details and we'll email it today.

It speaks your customer's language

The AI replies in the language customers write in, on all your connected channels.

Español English Português
Customers

How teams use the platform

From "which one should I get?" to warranty sorted, in one chat
From "which one should I get?" to warranty sorted, in one chatLogitech is a customer of our platform. This story shows how a team like theirs can advise customers on WhatsApp before they buy and to handle warranty and support after. The AI answers from the brand's own product information and hands each case to the right person, in one shared inbox.Read the story →
Every message to the restaurant, answered and in the right hands
Every message to the restaurant, answered and in the right handsMcDonald's is a customer of our platform. This story shows how a team like theirs can answer customer questions on WhatsApp about the menu, store hours, allergens and orders. The AI replies from the official menu and FAQ information, and sends each piece of feedback to the right restaurant team.Read the story →
Brand, dealers and customers in one conversation
Brand, dealers and customers in one conversationBYD uses the platform behind ChatSales to connect the brand with its distributor network across Brazil and Mexico on WhatsApp. Purchase enquiries, dealer coordination and customer service live in one conversation flow.Read the story →
A reservation that turns into a warm welcome
A reservation that turns into a warm welcomeBooking.com uses the platform behind ChatSales to share booking details on WhatsApp as soon as a guest books. Pre-arrival questions get answered instantly, and hotel support is just one message away.Read the story →

Use-case stories with example conversations. Trademarks belong to their respective owners.

Frequently asked questions

Can the AI close sales on its own?

The AI answers, informs and gets the customer ready. Your team does the closing, receiving the conversation with full context.

What if the AI doesn't know an answer?

You decide when the conversation goes to a person. Ideally, give it clear and complete information about your business.

Does it work in Spanish?

Yes. It replies in the customer's language.

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Create your free account and connect your first channel in minutes.

Create your free account and connect your first channel in minutes.

Try for free →See how it works