ChatSales
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Analytics

Your chat sales, clear at a glance

See how many new leads come in, how many turn into sales and how much revenue they bring, compared with the previous period. No spreadsheets.

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Revenue · last 30 days$18,450Example · vs. previous period
New WhatsApp leadAndrea Ruiz · 2 min ago

Hi, could you send me a quote for 50 logo T-shirts?

Deal won
Andrea Ruiz$1,240 · Won

Brands that use our platform

Logitech
McDonald's
BYD
Booking.com
Xiaomi
Agoda
Benefits

Stop guessing. See what is selling and what is not.

Features

Everything you need to decide with data

Leads, sales and revenue on one dashboard

New leads, won leads, revenue for the period and messages received and sent, all in the same view.

$18,450Revenue · last 30 days
New leads
128
Won leads
41
Messages sent
3,960
Unhandled
9
Example data

Revenue straight from your pipeline

Revenue comes from the values of the deals you mark as won in your pipelines. Close the sale and the number updates.

Quote2
Andrea Ruiz$1,240
Luis Perez$680
Negotiation2
Karla Mendez$2,100
Jorge Soto$450
Won2
Sofia Ramos$930
Diego Cruz$1,570

Compare against the previous period

Every number is compared with the same number of days immediately before, in cumulative or daily view. You see the trend, not just the total.

Last 30 days Cumulative view Daily view vs. previous period

No chat forgotten in the inbox

Unhandled conversations are counted separately, so you know how many customers are waiting for a reply and nobody gets left on read.

Jorge Soto
Do you still have that model in black?
Unhandled conversation
Hi Jorge! Yes, we still have it in black. Want me to hold one for you?
Yes please 🙌

Every channel in the same numbers

Activity from WhatsApp, Instagram and Messenger is reflected in your analytics. One dashboard for everything that comes in through chat.

Messages
New leads

Pick the period you want to review

Look at the last 30 days, for example, and change the range whenever you want to see another stretch of your business.

Last 7 days Last 30 days Another period
Customers

How brands use the platform

From "which one should I get?" to warranty sorted, in one chat
From "which one should I get?" to warranty sorted, in one chatLogitech is a customer of our platform. This story shows how a team like theirs can advise customers on WhatsApp before they buy and to handle warranty and support after. The AI answers from the brand's own product information and hands each case to the right person, in one shared inbox.Read the story →
Every message to the restaurant, answered and in the right hands
Every message to the restaurant, answered and in the right handsMcDonald's is a customer of our platform. This story shows how a team like theirs can answer customer questions on WhatsApp about the menu, store hours, allergens and orders. The AI replies from the official menu and FAQ information, and sends each piece of feedback to the right restaurant team.Read the story →
Brand, dealers and customers in one conversation
Brand, dealers and customers in one conversationBYD uses the platform behind ChatSales to connect the brand with its distributor network across Brazil and Mexico on WhatsApp. Purchase enquiries, dealer coordination and customer service live in one conversation flow.Read the story →
A reservation that turns into a warm welcome
A reservation that turns into a warm welcomeBooking.com uses the platform behind ChatSales to share booking details on WhatsApp as soon as a guest books. Pre-arrival questions get answered instantly, and hotel support is just one message away.Read the story →

Use-case stories with example conversations. Trademarks belong to their respective owners.

Frequently asked questions

Where does the revenue come from?

From the values of the deals you mark as won in your pipelines.

Can I choose the period?

Yes, for example the last 30 days.

Can I see activity for each channel?

Yes, activity from all your connected channels is reflected in your analytics.

You might also like

Sales pipelinesSales pipelinesTurn every WhatsApp chat into a visible deal. Sales pipelines with stages, values and owners, connected to your inbox.Learn more →
BroadcastsBroadcastsSend bulk WhatsApp messages with the official API: approved templates, tag-based segments, per-customer data, and read and reply metrics.Learn more →
Omnichannel inboxShared inboxHandle WhatsApp, Instagram and Messenger from one shared inbox, with multiple agents on the same number, filters and automatic assignment.Learn more →
Contact directoryContact directoryYour WhatsApp contact database in one directory: import contacts from CSV, tag them, assign them to your team, filter and export whenever you need.Learn more →
FormsFormsCreate forms in ChatSales to collect your customers' details in an orderly way and review each form's submissions in one place.Learn more →

Create your free account and connect your first channel in minutes.

Create your free account and connect your first channel in minutes.

Try for free →See how it works