Analytics

See what's working, at a glance

ChatSales analytics shows you how many new leads come in, how many turn into sales and how much revenue they bring, compared with the previous period. No spreadsheets.

The metrics that matter

  • New leads and won leads.
  • Revenue for the period.
  • Messages received and sent.
  • Unhandled conversations.

Compare against the previous period

Every number is compared with the same number of days immediately before, in cumulative or daily view, so you see the trend and not just the total.

Frequently asked questions

Where does the revenue come from?

From the values of the deals you mark as won in your pipelines.

Can I choose the period?

Yes, for example the last 30 days.

Can I see activity for each channel?

Yes, activity from all your connected channels is reflected in your analytics.