Analytics
See what's working, at a glance
ChatSales analytics shows you how many new leads come in, how many turn into sales and how much revenue they bring, compared with the previous period. No spreadsheets.
AnalyticsLast 30 days ▾
New leads420+21%
Deals won64+18%
Revenue$2,150+24%
Chats answered by AI1,180+35%
Sales per dayThis month Last month
Leads by channel
WhatsApp62%
Instagram24%
Messenger14%
The metrics that matter
- New leads and won leads.
- Revenue for the period.
- Messages received and sent.
- Unhandled conversations.
Compare against the previous period
Every number is compared with the same number of days immediately before, in cumulative or daily view, so you see the trend and not just the total.
Frequently asked questions
Where does the revenue come from?
From the values of the deals you mark as won in your pipelines.
Can I choose the period?
Yes, for example the last 30 days.
Can I see activity for each channel?
Yes, activity from all your connected channels is reflected in your analytics.
You might also like
Sales pipelinesSales pipelinesTurn every WhatsApp chat into a visible deal. Sales pipelines with stages, values and owners, connected to your inbox.BroadcastsBroadcastsSend bulk WhatsApp messages with the official API: approved templates, tag-based segments, per-customer data, and read and reply metrics.Shared inboxShared inboxHandle WhatsApp, Instagram and Messenger from one shared inbox, with multiple agents on the same number, filters and automatic assignment.
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