Terms of Service
These terms govern the use of ChatSales, a service operated by BobOffice, LLC. By creating an account or using the service, you accept these terms.
Updated: September 27, 2026
1. The service
ChatSales is a platform for managing conversations and sales over messaging channels such as WhatsApp, Instagram and Facebook Messenger, with a shared inbox, sales pipelines, automations, broadcasts, analytics and an artificial intelligence assistant.
2. Your account
You must provide truthful information, keep your login credentials confidential and be responsible for the activity of the users you invite. You must have the legal capacity to contract on behalf of your company.
3. Acceptable use
- Comply with the policies of WhatsApp Business, Meta and each channel you connect.
- Send messages only to contacts who have given their consent, in accordance with applicable law.
- Do not send spam, or illegal, misleading or third-party-infringing content.
- Do not attempt to breach the security of the service.
4. Third-party services
Messaging channels are provided by third parties such as Meta. Their availability, rules and fees depend on them. Meta fees for WhatsApp messages are charged separately from your plan.
5. Plans, payments and cancellation
Plans are charged in advance according to the chosen cycle. You can cancel at any time; cancellation takes effect at the end of the paid period. Promotions are governed by their own published terms.
6. Your data and your customers' data
You are the controller of your contacts' and conversations' data; we process it on your behalf to provide the service, in accordance with our Privacy Notice.
7. Artificial intelligence
The AI assistant's replies are generated automatically from the information you provide. You are responsible for reviewing that information and for configuring when people on your team step in.
8. Availability and liability
We work to keep the service available, but interruptions may occur. To the extent permitted by law, our total liability is limited to what you paid for the service in the 12 months prior to the event giving rise to it.
9. Changes
We may update these terms. We will publish the current version on this page with its update date.
10. Contact
For any questions about these terms, email us at info@chatsales.app.