Answer
How much does the WhatsApp API cost in Mexico?
The WhatsApp API has two costs: Meta's fee, charged for each template delivered based on its category and the customer's country, and the plan for the platform you use to handle conversations, such as ChatSales. Replying to a customer within the 24-hour window has no Meta cost.
Updated: September 27, 2026
What Meta charges for
- Marketing templates: promotions, news and campaigns.
- Utility templates: order confirmations and updates; free if sent within an open customer service window.
- Authentication templates: verification codes.
- The rate depends on the country of the customer's number.
What Meta doesn't charge for
When a customer messages you, a 24-hour window opens. Within it, your regular replies have no Meta cost.
What your platform charges separately
The ChatSales plan covers the shared inbox, pipelines, automations and AI. Meta fees are charged separately.
Pricing →Where to see the official rates
Meta publishes and updates its rates by country on the official WhatsApp Business Platform pricing page. Check it before planning a large campaign.
You might also like
AnswerBulk messages without bansTo send bulk WhatsApp messages without getting your number banned: use the official API, approved templates and contacts who opted in.WhatsApp Business APIWhatsApp Business APIConnect your number to the official WhatsApp Business API (Meta's WhatsApp Business Platform): multiple agents, approved templates, broadcasts and AI.PricingPricingChatSales plans for selling on WhatsApp, Instagram and Messenger. Start free. Compare channels, users and active chats on each plan.
Start selling on chat today
Create your account and connect your first channel in minutes.