Instagram
Sell on Instagram without missing a message
Connect your Instagram account and its direct messages land in the same inbox as WhatsApp. Your AI replies, your team follows up and every lead enters your pipeline.
InboxSearch
All 128Unread 12Unassigned 4
Sofía R.11:41
Do you take bank transfers?2
New
@maria.fdz11:46
I love the linen set 😍1
Interested
Carlos M.11:35
Do you ship to Monterrey?
AI replied
Daniela P.11:44
Are you open early tomorrow?
AI replied
Ana G.11:32
Do you still have the blue dress in M?
MarianaSofía R.AssignHi!! Do you take bank transfers?
✦ AI replyYes! Here are our bank details 🏦
And the blue dress in size M?
✦ AI replyWe have it! It's $890 💙 Want me to hold it for you?
Yes, please hold it! 🙏
Assigned to Mariana · Sales
MarianaDone, Sofía! I'm Mariana, it's on hold. Sending you the shipping details 📦
Thank you so much! 😍
Instagram
Instagram and WhatsApp, together
Many customers discover your brand on Instagram and end up buying on WhatsApp. In ChatSales you see both conversations in one place.
The 24-hour rule
Instagram lets you reply freely within 24 hours of the customer's last message. That's why replying fast, with AI, makes the difference.
Frequently asked questions
What do I need to connect Instagram?
A professional Instagram account linked to a Facebook page.
Can I automate replies on Instagram?
Yes, with flows, keywords and the AI assistant.
Do Instagram messages count as active chats?
Yes, every conversation with activity counts, regardless of channel.
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Start selling on chat today
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