The Cliengo alternative: pay half or less, for life
A shared inbox, an included AI assistant, broadcasts and a sales pipeline. If you switch, you pay the lower of 50% of what you pay Cliengo or the list price of the plan that matches or beats yours, for life. Compare every feature and price below, with sources.
Cliengo today · team of 5
ChatSales, matching plan · BasicUS$49/moWhat is Cliengo?
Cliengo is a Spanish-language platform for AI chatbots and multichannel customer service, covering website chat, WhatsApp, Facebook and Instagram in one inbox, with AI agents, a Copilot assistant, campaigns and a CRM. It says businesses in more than 30 countries use it, works with sectors such as health, education and real estate, and bills in USD with a 14-day free trial.
Why teams look for Cliengo alternatives
- Plans include few users (2 on Starter, 3 on Premium), so a team of 5 lands on Business at US$259/month. ↗
- Conversations are capped per plan (500 on Starter), and when you hit the limit new interactions stop until the next cycle or until you upgrade. ↗
- WhatsApp costs stack up outside the plan: Meta charges, a monthly template-manager fee tied to message volume, credits for API messages, and the API itself costs extra on Starter. ↗
- Some reviewers on Capterra mention that implementation isn't simple and that technical support is slow to respond. ↗
When Cliengo is still the better choice
Stay with Cliengo if your leads mostly start on your website and you want an AI chatbot that qualifies them 24/7 in Spanish, with coexistence on every plan, month-to-month billing and no permanence contract.
Sources (checked 2026-10-12)
What Cliengo users say in reviews
What they like
Ratings and themes from public review sites, checked 2026-10-12. We paraphrase; follow the links for the full reviews.
Cliengo vs ChatSales: the questions buyers ask
| Question | Cliengo | ChatSales |
|---|---|---|
| What does a team of 5 pay per month? | US$259/month on Business, the first plan with 5 users, including 4,000 conversations and one WhatsApp API line. Meta's message charges are extra. ↗ | US$49/mo (Basic plan, 5 users); US$39/mo billed annually |
| Does it mark up Meta's per-message fees? | Not stated. Coexistence messages are billed directly by Meta, but API messages are charged through Cliengo credits, HSM units by volume, and the template manager carries a monthly fee tied to volume; ask your account executive for the rates. ↗ | 0% markup: you pay Meta directly with your own payment method |
| Can I keep my number and use the WhatsApp Business app at the same time (coexistence)? | Yes. WhatsApp Coexistence is included on every plan, with message charges billed directly by Meta. ↗ | Yes: keep the WhatsApp Business app and the API on the same number (if your number meets Meta's conditions) |
| Is there a visual sales pipeline? | Partly. Cliengo lists a CRM (Cliengo Copilot CRM), and Corporate offers a custom CRM, but the pricing page doesn't describe a kanban pipeline. ↗ | Yes: visual kanban pipeline, multiple pipelines, value and owner per deal |
| Is AI included or an add-on? | Included. The AI Copilot assistant is unlimited on all plans, and Premium and Business include 10 and up to 20 AI agents. ↗ | Included in every plan up to a usage limit; then pay as you go |
| Is there a minimum term or a refund policy? | No minimum term: plans renew monthly and you can cancel any time with no penalty or permanence contract. The pricing page doesn't mention refunds. ↗ | No lock-in; switchers get a 100% refund within 7 days |
Brands that use our platform
Cliengo vs ChatSales: a quick feature comparison
Both put your chats in one place. Here is where they differ, row by row, from each vendor's public pages.
| ChatSales | Cliengo | |
|---|---|---|
| Price and billing | ||
| Cost for a team of 5, per month | US$49 Basic plan, 5 seats | US$259 ↗ |
| Cheapest plan | US$29/mo 3 users | US$45/mo · 2 users ↗ |
| Price per user (cheapest plan) | US$9.67 | US$22.50 ↗ |
| How you pay Meta's fees | Official API: directly to Meta, 0% markup | Via the API: through Cliengo credits ↗ |
| Free trial | Yes | Not published ↗ |
| Official WhatsApp API | ↗ | |
| WhatsApp coexistence (app + API) | ↗ | |
| Broadcasts | ↗ | |
| Channels and inbox | ||
| Supported channels | ↗ | |
| Shared team inbox | ↗ | |
| Instagram DMs | ↗ | |
| Facebook Messenger | ↗ | |
| Spanish interface | ↗ | |
| Sales and automation | ||
| Sales pipeline (CRM) | ↗ | |
| No-code flow builder | ↗ | |
| AI | ||
| AI assistant that replies | Included in your plan up to a usage limit, then pay as you go | Not on Starter; AI agents from Premium (US$119) ↗ |
| Switching | ||
| Refund | 100% in your first 7 days (if you switch) | Not published ↗ |
| Your price | Half or less of what you pay, for life | |
| Free migration guide | Not published | |
Why ChatSales is the best alternative to Cliengo
Pay half or less, for life
- Switch from Cliengo and pay the lower of 50% of your bill or our list price for the plan that matches or beats yours, for life.
- Pay Meta's fees directly to Meta on the official API: 0% markup.
- 100% refund in your first 7 days if you switch.
AI included, not an add-on
- An AI assistant that answers 24/7 from your own business info.
- It hands the chat to your team when a customer wants to buy.
- Included in every plan up to a usage limit; then pay as you go.
Switch in a day, on your own
- Keep your WhatsApp number with the official API or coexistence.
- Import your contacts from CSV with our free step-by-step guide.
- Try it free first. No card, no contract.
Switch from Cliengo in 4 steps, on your own
- 1Gather your Cliengo contacts in a CSV file (check what Cliengo lets you export).
- 2Create your ChatSales account and try it for free.
- 3Import your contacts with their tags using our free step-by-step guide.
- 4Connect your WhatsApp number through the official API or coexistence: you keep your number.
If you switch and ChatSales isn't for you in your first 7 days, we refund 100%.
Everything your team needs to sell by chat
Click any of these in the live demo. No sign-up.
Every chat in one shared inbox
WhatsApp, Instagram and Messenger land in one place, with owners, tags and notes. Nobody answers twice and no lead waits.
Sofía R.AssignAutomations and AI that work while you sleep
Describe what you want in a sentence and Copilot builds the flow. The AI answers from your info, tags the chat and assigns it.
A sales pipeline built from your chats
Every conversation becomes a deal with a stage and a value. Drag it forward and see what's about to close.
Know what your chats sell
New leads, messages, first reply time and sales per period, per channel and per agent.
What you'd pay if you switch from Cliengo
| Your Cliengo plan | You pay today | Your ChatSales plan (matches or beats) |
|---|---|---|
| Starter · 2 | US$45 | Mini US$22.50 |
| Premium · 3 | US$119 | Mini US$29−US$90 |
| Business · 5 | US$259 | Basic US$49−US$210 |
Cliengo's plans today
Starter
Respond to your customers 24 hours a day
Key features
- Multichannel Integration Inbox
- 2 users/ operators
- 3 programmable Chatbots
- 500 conversations
- Flow assignment to each user
- Conversation tagging
- AI Copilot assistant
- Google Ads integration
Premium Popular
The best personalized AI service
Key features
- Multichannel Integration Inbox
- 3 users / operators
- 10 AI Agents
- 2000 AI conversations
- Flow assignment to each user
- Conversation tagging
- AI Copilot assistant for all your conversations
- Google Ads integration
Business
Smart growth for your company
Key features
- Multichannel Inbox
- 5 users / operators
- Up to 20 AI Agents
- 4000 AI conversations
- Flow assignment to each user
- Conversation tagging
- Outbound message sending (HSM)
- AI Copilot assistant for all your conversations
Cliengo Corporate
Customer service center, custom CRM and your brand responding with AI at every touchpoint.
Key features
- All of Cliengo's resources at your disposal, with personalized advice to maximize your business goals.
- Custom integrations and developments to power up your sales force, customer service and support with AI assistants trained for each goal.
6 other Cliengo alternatives and what they cost
Public monthly price for a team of 5 users and one strength of each, from its own website. ChatSales comes first because this is our page.
- 1
ChatSales
US$49/mo · team of 5
Half or less of what you pay today, for life, when you switch; AI included in every plan (up to a usage limit); 7-day refund.
- 2
respond.io
US$199/mo · team of 5
States it adds no markup to Meta's per-message fees on the official API. ↗
respond.io alternatives → - 3
SleekFlow
US$139/mo · team of 5
Full omnichannel: integrates WhatsApp, Instagram, Facebook Messenger, Line and live chat into one interface. ↗
SleekFlow alternatives → - 4
Wati
US$149/mo · team of 5
Transparent published USD pricing across tiers: Growth $69, Pro $149, Business $349/mo, no quote needed. ↗
Wati alternatives → - 5
Kommo
US$175/mo · team of 5
Its Base plan already includes the official WhatsApp API, a kanban pipeline and basic AI suggestions. ↗
Kommo alternatives → - 6
ManyChat
US$149/mo · team of 5
Has a permanent free plan (25 active contacts, 2 channels, 1 user) plus a 14-day trial. ↗
ManyChat alternatives → - 7
Interakt
US$49/mo · team of 5
Accessible USD pricing: Starter $12, Growth $55, Advanced $69/mo. ↗
Interakt alternatives →
Real use cases from teams that sell by chat
Use-case stories with example conversations.
Frequently asked questions
Which businesses is Cliengo best for?
Where Cliengo is strong: Explicit WhatsApp Coexistence support included in every plan. Strong AI: AI Agents and Cliengo Copilot, with web-chat heritage and a multichannel inbox. Transparent public USD pricing with a 14-day free trial, no card required. ChatSales fits teams that sell by chat and want a sales pipeline, AI and broadcasts at a public, flat price.
Why do I need a Cliengo alternative?
Teams usually look for one because of cost and limits. Meta WhatsApp message charges are billed separately on top of the plan, passed through from Meta.
What makes ChatSales the best Cliengo alternative?
Half or less of what you pay today, for life, on the plan that matches or beats yours; an AI assistant included in every plan; Meta's fees paid directly to Meta with 0% markup; and a 7-day refund if you switch.
What is the difference between Cliengo and ChatSales pricing?
For a team of 5, Cliengo costs US$259 a month; ChatSales Basic costs US$49, and if you switch you pay the lower of 50% of your bill or that list price, for life.
Will I lose my WhatsApp number if I switch from Cliengo?
No. Your number connects to ChatSales through the official WhatsApp API or coexistence; Meta runs that process. For coexistence, your number must have been active on the WhatsApp Business app for at least 7 days.
What happens to my Cliengo history?
The tags, notes and stages you have inside Cliengo don't move on their own: export them (for example, your contacts as CSV) before you cancel and import them into ChatSales with the migration guide.
Do I have to pay to try it?
No. You start free with trial credits, no card needed. If you switch from another platform, you also have 7 days to ask for 100% of what you paid ChatSales back.
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