The Interakt alternative: pay half or less, for life
A shared inbox, an included AI assistant, broadcasts and a sales pipeline. If you switch, you pay the lower of 50% of what you pay Interakt or the list price of the plan that matches or beats yours, for life. Compare every feature and price below, with sources.
Interakt today · team of 5
ChatSales, matching plan · BasicUS$24.50/moWhat is Interakt?
Interakt is a WhatsApp and Instagram marketing and support platform from Jio Haptik Technologies Limited, aimed at online stores and growing businesses. It offers a shared team inbox with unlimited agents, bulk campaigns, chatbots, WhatsApp catalogs and payments, and Shopify integrations, with a separately priced Sales CRM and AI agents. Its site is available in several languages, including Spanish.
Why teams look for Interakt alternatives
- The sales pipeline isn't in the main plans: 'Sales CRM roles' are excluded, and the Sales CRM is a separate US$49/month product. ↗
- WhatsApp AI agents are an extra US$74.99/month on Growth or Advanced, with per-message charges after the first 100 AI messages. ↗
- Only Enterprise advertises no template markup, and the self-serve plans don't state what margin applies to message costs. ↗
- Some reviewers on Trustpilot and the Shopify App Store mention slow support after payment and refunds refused. ↗ ↗
When Interakt is still the better choice
Stay with Interakt if you run a Shopify or ecommerce store, want unlimited inbox agents at a low monthly price, and mainly need campaigns, abandoned-cart flows and WhatsApp catalogs and payments rather than a built-in sales pipeline.
Sources (checked 2026-10-12)
What Interakt users say in reviews
What they like
What they complain about
- Slow support, with some reviewers on Trustpilot waiting days for a fix. ↗
- Refund requests refused, including after only a few hours of use. ↗ ↗
- Abandoned-cart and order messages that failed for one store. ↗
- A chatbot builder some reviewers find basic and clunky. ↗
- Integrations that didn't work and promises from sales not kept. ↗
Ratings and themes from public review sites, checked 2026-10-12. We paraphrase; follow the links for the full reviews.
Interakt vs ChatSales: the questions buyers ask
| Question | Interakt | ChatSales |
|---|---|---|
| What does a team of 5 pay per month? | US$55/month on Growth billed monthly (unlimited agents), plus message costs. Adding the Sales CRM for 5 sales agents brings it to US$104/month, and WhatsApp AI agents add US$74.99/month. ↗ | US$49/mo (Basic plan, 5 users); US$39/mo billed annually |
| Does it mark up Meta's per-message fees? | Not stated for self-serve plans. Message cost depends on template type and region, and only Enterprise lists 'No Templates Markups'. ↗ | 0% markup: you pay Meta directly with your own payment method |
| Is there a visual sales pipeline? | Only in the separate Sales CRM (US$49/month, 5 sales agents), which offers sales pipelines and pipeline views. It isn't included in Starter, Growth or Advanced. ↗ | Yes: visual kanban pipeline, multiple pipelines, value and owner per deal |
| Is AI included or an add-on? | Add-on. WhatsApp AI Agents cost US$74.99/month on Growth or Advanced, including 100 AI messages, then US$0.011 per message. ↗ | Included in every plan up to a usage limit; then pay as you go |
| Can I keep my number and use the WhatsApp Business app at the same time (coexistence)? | Not stated. We found no coexistence mention on the US pricing page. ↗ | Yes: keep the WhatsApp Business app and the API on the same number (if your number meets Meta's conditions) |
Brands that use our platform
Interakt vs ChatSales: a quick feature comparison
Both put your chats in one place. Here is where they differ, row by row, from each vendor's public pages.
| ChatSales | Interakt | |
|---|---|---|
| Price and billing | ||
| Cost for a team of 5, per month | US$49 Basic plan, 5 seats | US$49 ↗ |
| Cheapest plan | US$29/mo 3 users | US$12/mo · unlimited users ↗ |
| How you pay Meta's fees | Official API: directly to Meta, 0% markup | Markup on lower plans ↗ |
| Extra charges | Only above your plan: published extra prices | 2% fee on every payment; credits expire after 365 days ↗ |
| Free trial | Yes | Not published ↗ |
| Official WhatsApp API | ↗ | |
| WhatsApp coexistence (app + API) | Not published ↗ | |
| Broadcasts | ↗ | |
| Channels and inbox | ||
| Supported channels | ↗ | |
| Shared team inbox | ↗ | |
| Instagram DMs | ↗ | |
| Facebook Messenger | Not published ↗ | |
| Spanish interface | ↗ | |
| Sales and automation | ||
| Sales pipeline (CRM) | ↗ | |
| No-code flow builder | ↗ | |
| AI | ||
| AI assistant that replies | Included in your plan up to a usage limit, then pay as you go | Add-on: US$74.99/mo ↗ |
| Switching | ||
| Refund | 100% in your first 7 days (if you switch) | No refunds per its terms ↗ |
| Your price | Half or less of what you pay, for life | |
| Free migration guide | Not published | |
Why ChatSales is the best alternative to Interakt
Pay half or less, for life
- Switch from Interakt and pay the lower of 50% of your bill or our list price for the plan that matches or beats yours, for life.
- Pay Meta's fees directly to Meta on the official API: 0% markup.
- 100% refund in your first 7 days if you switch.
AI included, not an add-on
- An AI assistant that answers 24/7 from your own business info.
- It hands the chat to your team when a customer wants to buy.
- Included in every plan up to a usage limit; then pay as you go.
Switch in a day, on your own
- Keep your WhatsApp number with the official API or coexistence.
- Import your contacts from CSV with our free step-by-step guide.
- Try it free first. No card, no contract.
Switch from Interakt in 4 steps, on your own
- 1Gather your Interakt contacts in a CSV file (check what Interakt lets you export).
- 2Create your ChatSales account and try it for free.
- 3Import your contacts with their tags using our free step-by-step guide.
- 4Connect your WhatsApp number through the official API or coexistence: you keep your number.
If you switch and ChatSales isn't for you in your first 7 days, we refund 100%.
Everything your team needs to sell by chat
Click any of these in the live demo. No sign-up.
Every chat in one shared inbox
WhatsApp, Instagram and Messenger land in one place, with owners, tags and notes. Nobody answers twice and no lead waits.
Sofía R.AssignAutomations and AI that work while you sleep
Describe what you want in a sentence and Copilot builds the flow. The AI answers from your info, tags the chat and assigns it.
A sales pipeline built from your chats
Every conversation becomes a deal with a stage and a value. Drag it forward and see what's about to close.
Know what your chats sell
New leads, messages, first reply time and sales per period, per channel and per agent.
What you'd pay if you switch from Interakt
| Your Interakt plan | You pay today | Your ChatSales plan (matches or beats) |
|---|---|---|
| Starter | US$12 | Mini US$6 |
| Growth | US$55 | Mini US$27.50 |
| Advanced | US$69 | Mini US$29−US$40 |
| Sales CRM · 5 | US$49 | Basic US$24.50 |
Interakt's plans today
Starter
Key features
- Get automated Insta quick-flows for price please queries & giveaway campaigns
- Shared Team Inbox for Insta DMs & comments.
Growth Popular
Key features
- Send bulk WhatsApp campaigns
- Manage chats in a Shared Team Inbox & set up simple greeting / OOO automations.
Advanced
Everything in Growth, Plus
- Get advanced chatbot flows with branching, API calls & Conditions
- Chat Auto-assignment
- Advanced webhooks
Enterprise
Everything in Advanced, Plus
- RCS channel
- Higher Rate Limits
- Better Campaign Speeds
- No Templates Markups
- Personalised Support
6 other Interakt alternatives and what they cost
Public monthly price for a team of 5 users and one strength of each, from its own website. ChatSales comes first because this is our page.
- 1
ChatSales
US$49/mo · team of 5
Half or less of what you pay today, for life, when you switch; AI included in every plan (up to a usage limit); 7-day refund.
- 2
respond.io
US$199/mo · team of 5
States it adds no markup to Meta's per-message fees on the official API. ↗
respond.io alternatives → - 3
SleekFlow
US$139/mo · team of 5
Full omnichannel: integrates WhatsApp, Instagram, Facebook Messenger, Line and live chat into one interface. ↗
SleekFlow alternatives → - 4
Wati
US$149/mo · team of 5
Transparent published USD pricing across tiers: Growth $69, Pro $149, Business $349/mo, no quote needed. ↗
Wati alternatives → - 5
Kommo
US$175/mo · team of 5
Its Base plan already includes the official WhatsApp API, a kanban pipeline and basic AI suggestions. ↗
Kommo alternatives → - 6
ManyChat
US$149/mo · team of 5
Has a permanent free plan (25 active contacts, 2 channels, 1 user) plus a 14-day trial. ↗
ManyChat alternatives → - 7
Gallabox
US$331/mo · team of 5
Omnichannel inbox covering WhatsApp, Instagram DMs and comments, and a web widget. ↗
Gallabox alternatives →
Real use cases from teams that sell by chat
Use-case stories with example conversations.
Frequently asked questions
Which businesses is Interakt best for?
Where Interakt is strong: Accessible USD pricing: Starter $12, Growth $55, Advanced $69/mo. Built-in Sales CRM ($49/mo): create and track sales pipelines and auto-assign WhatsApp leads to agents. Unlimited agents on every plan, with WhatsApp and Instagram channels. ChatSales fits teams that sell by chat and want a sales pipeline, AI and broadcasts at a public, flat price.
Why do I need a Interakt alternative?
Teams usually look for one because of cost and limits. Per-template message markups apply on the lower plans; 'No Templates Markups' appears only on the Advanced plan. WhatsApp AI Agents are a paid add-on at $74.99/mo, on top of Growth or Advanced.
What makes ChatSales the best Interakt alternative?
Half or less of what you pay today, for life, on the plan that matches or beats yours; an AI assistant included in every plan; Meta's fees paid directly to Meta with 0% markup; and a 7-day refund if you switch.
What is the difference between Interakt and ChatSales pricing?
For a team of 5, Interakt costs US$49 a month; ChatSales Basic costs US$49, and if you switch you pay the lower of 50% of your bill or that list price, for life.
Will I lose my WhatsApp number if I switch from Interakt?
No. Your number connects to ChatSales through the official WhatsApp API or coexistence; Meta runs that process. For coexistence, your number must have been active on the WhatsApp Business app for at least 7 days.
What happens to my Interakt history?
The tags, notes and stages you have inside Interakt don't move on their own: export them (for example, your contacts as CSV) before you cancel and import them into ChatSales with the migration guide.
Do I have to pay to try it?
No. You start free with trial credits, no card needed. If you switch from another platform, you also have 7 days to ask for 100% of what you paid ChatSales back.
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