The Gallabox alternative: pay half or less, for life
A shared inbox, an included AI assistant, broadcasts and a sales pipeline. If you switch, you pay the lower of 50% of what you pay Gallabox or the list price of the plan that matches or beats yours, for life. Compare every feature and price below, with sources.
Gallabox today · team of 5
ChatSales, matching plan · BasicUS$49/moWhat is Gallabox?
Gallabox is a WhatsApp-first sales and support platform from Gallabox Global Inc., an official Meta Business Partner and WhatsApp Business Solution Provider. It combines a shared inbox for WhatsApp, Instagram and web chat with chatbot flows, broadcasts, AI agents with voice, and a lead pipeline on its Advanced plan. It's SOC 2 Type II compliant and prices in INR, USD and AED.
Why teams look for Gallabox alternatives
- There's no monthly billing: self-serve plans are paid quarterly or yearly, starting at US$150/month billed quarterly. ↗ ↗
- Basic has a hard cap of 3 users, so a team of 5 has to move to Essential at US$331/month billed quarterly. ↗
- WhatsApp conversation fees appear on your invoice with Gallabox's markup, which the page states openly but doesn't quantify. ↗
- The lead pipeline is only on Advanced (US$632/month billed quarterly), and annual plans aren't refunded mid-term. ↗
When Gallabox is still the better choice
Stay with Gallabox if you want a polished WhatsApp-first platform with AI agents, voice and SOC 2 Type II, can commit quarterly or yearly, and value the ease of use and responsive support reviewers on G2 describe.
Sources (checked 2026-10-12)
What Gallabox users say in reviews
What they like
Ratings and themes from public review sites, checked 2026-10-12. We paraphrase; follow the links for the full reviews.
Gallabox vs ChatSales: the questions buyers ask
| Question | Gallabox | ChatSales |
|---|---|---|
| What does a team of 5 pay per month? | US$331/month on Essential billed quarterly (US$248/month billed yearly), which includes 6 users, plus WhatsApp conversation fees. Basic is capped at 3 users. ↗ | US$49/mo (Basic plan, 5 users); US$39/mo billed annually |
| Does it mark up Meta's per-message fees? | Yes. Its FAQ says WhatsApp conversation fees are charged by Meta and reflected on your invoice with Gallabox's markup; Enterprise gets a discounted markup. The size of the markup isn't stated on the page. ↗ | 0% markup: you pay Meta directly with your own payment method |
| Is there a visual sales pipeline? | Only on Advanced, which lists lead pipeline management. Basic and Essential don't include it. ↗ | Yes: visual kanban pipeline, multiple pipelines, value and owner per deal |
| Is AI included or an add-on? | Included as monthly AI credits (500, 2,000 or 8,000 by plan), deducted whenever an AI agent replies, rewrites or translates. Extra credits are bought in blocks of 5,000. ↗ | Included in every plan up to a usage limit; then pay as you go |
| Is there a minimum term or a refund policy? | The shortest term is a quarter. Quarterly plans cancel at the next cycle, and annual plans aren't refunded mid-term. There's a 7-day free trial with no card. ↗ | No lock-in; switchers get a 100% refund within 7 days |
| Can I keep my number and use the WhatsApp Business app at the same time (coexistence)? | Not stated. We found no coexistence mention on the pricing page; it describes connecting an official WhatsApp Business API number. ↗ | Yes: keep the WhatsApp Business app and the API on the same number (if your number meets Meta's conditions) |
Brands that use our platform
Gallabox vs ChatSales: a quick feature comparison
Both put your chats in one place. Here is where they differ, row by row, from each vendor's public pages.
| ChatSales | Gallabox | |
|---|---|---|
| Price and billing | ||
| Cost for a team of 5, per month | US$49 Basic plan, 5 seats | US$331 ↗ |
| Cheapest plan | US$29/mo 3 users | US$150/mo · 3 users ↗ |
| Price per user (cheapest plan) | US$9.67 | US$50 ↗ |
| How you pay Meta's fees | Official API: directly to Meta, 0% markup | Official API: directly to Meta, 0% markup ↗ |
| Free trial | Yes | Not published ↗ |
| Official WhatsApp API | ↗ | |
| WhatsApp coexistence (app + API) | Not published ↗ | |
| Broadcasts | ↗ | |
| Channels and inbox | ||
| Supported channels | ↗ | |
| Shared team inbox | ↗ | |
| Instagram DMs | ↗ | |
| Facebook Messenger | Not published ↗ | |
| Spanish interface | Not published ↗ | |
| Sales and automation | ||
| Sales pipeline (CRM) | ↗ | |
| No-code flow builder | ↗ | |
| AI | ||
| AI assistant that replies | Included in your plan up to a usage limit, then pay as you go | Included with capped credits ↗ |
| Switching | ||
| Refund | 100% in your first 7 days (if you switch) | No refunds per its terms ↗ |
| Your price | Half or less of what you pay, for life | |
| Free migration guide | Not published | |
Why ChatSales is the best alternative to Gallabox
Pay half or less, for life
- Switch from Gallabox and pay the lower of 50% of your bill or our list price for the plan that matches or beats yours, for life.
- Pay Meta's fees directly to Meta on the official API: 0% markup.
- 100% refund in your first 7 days if you switch.
AI included, not an add-on
- An AI assistant that answers 24/7 from your own business info.
- It hands the chat to your team when a customer wants to buy.
- Included in every plan up to a usage limit; then pay as you go.
Switch in a day, on your own
- Keep your WhatsApp number with the official API or coexistence.
- Import your contacts from CSV with our free step-by-step guide.
- Try it free first. No card, no contract.
Switch from Gallabox in 4 steps, on your own
- 1Gather your Gallabox contacts in a CSV file (check what Gallabox lets you export).
- 2Create your ChatSales account and try it for free.
- 3Import your contacts with their tags using our free step-by-step guide.
- 4Connect your WhatsApp number through the official API or coexistence: you keep your number.
If you switch and ChatSales isn't for you in your first 7 days, we refund 100%.
Everything your team needs to sell by chat
Click any of these in the live demo. No sign-up.
Every chat in one shared inbox
WhatsApp, Instagram and Messenger land in one place, with owners, tags and notes. Nobody answers twice and no lead waits.
Sofía R.AssignAutomations and AI that work while you sleep
Describe what you want in a sentence and Copilot builds the flow. The AI answers from your info, tags the chat and assigns it.
A sales pipeline built from your chats
Every conversation becomes a deal with a stage and a value. Drag it forward and see what's about to close.
Know what your chats sell
New leads, messages, first reply time and sales per period, per channel and per agent.
What you'd pay if you switch from Gallabox
| Your Gallabox plan | You pay today | Your ChatSales plan (matches or beats) |
|---|---|---|
| Basic · 3 | US$150 | Mini US$29−US$121 |
| Essential · 6 | US$331 | Professional US$69−US$262 |
| Advanced · 10 | US$632 | Advance US$129−US$503 |
Gallabox's plans today
Basic
For small teams getting started, capture and respond to inbound leads across WhatsApp, Instagram and web.
What's included
- 3 user accounts (hard cap)
- 500 AI credits per month
- 1 channel each (WhatsApp, Instagram and Web widget)
- Web AI agents
- Basic forms
- Catalog and Payments
- Chatbot flows
- 20+ integrations; 48-hour support SLA
Essential Popular
For growing teams, use AI to qualify leads and automate follow-ups across channels to convert more leads.
Everything in Basic, plus:
- Additional channels
- AI agents on WhatsApp and Instagram
- Inbox AI copilot
- Team management
- Drip campaigns
- CAPI + Ads attribution
- Custom views
- Business hours configuration
Advanced
For revenue teams, personalize AI agents to run full-funnel automation to build pipeline and drive higher conversions.
Everything in Essential, plus:
- AI voice on WhatsApp and Phone
- Lead pipeline management
- Appointment booking management
- Dynamic forms
- Advanced integrations
- Custom roles
- Special days and holidays setup
- Number masking
Enterprise
For large teams, deploy advanced AI agents with custom workflows, integrations and secure infrastructure with priority support.
What's included
- Custom seats · custom AI credit pool · unlimited channels
- SSO / SAML · IP whitelist · custom RBAC · number masking
- Custom AI-fine tuning + tool development
- Dedicated CSM · uptime SLA · roadmap input
- On-prem / private cloud · data residency
- AI Solutions Engineer included as standard
6 other Gallabox alternatives and what they cost
Public monthly price for a team of 5 users and one strength of each, from its own website. ChatSales comes first because this is our page.
- 1
ChatSales
US$49/mo · team of 5
Half or less of what you pay today, for life, when you switch; AI included in every plan (up to a usage limit); 7-day refund.
- 2
respond.io
US$199/mo · team of 5
States it adds no markup to Meta's per-message fees on the official API. ↗
respond.io alternatives → - 3
SleekFlow
US$139/mo · team of 5
Full omnichannel: integrates WhatsApp, Instagram, Facebook Messenger, Line and live chat into one interface. ↗
SleekFlow alternatives → - 4
Wati
US$149/mo · team of 5
Transparent published USD pricing across tiers: Growth $69, Pro $149, Business $349/mo, no quote needed. ↗
Wati alternatives → - 5
Kommo
US$175/mo · team of 5
Its Base plan already includes the official WhatsApp API, a kanban pipeline and basic AI suggestions. ↗
Kommo alternatives → - 6
ManyChat
US$149/mo · team of 5
Has a permanent free plan (25 active contacts, 2 channels, 1 user) plus a 14-day trial. ↗
ManyChat alternatives → - 7
Interakt
US$49/mo · team of 5
Accessible USD pricing: Starter $12, Growth $55, Advanced $69/mo. ↗
Interakt alternatives →
Real use cases from teams that sell by chat
Use-case stories with example conversations.
Frequently asked questions
Which businesses is Gallabox best for?
Where Gallabox is strong: Omnichannel inbox covering WhatsApp, Instagram DMs and comments, and a web widget. Built-in Lead Pipeline plus bi-directional CRM integrations with Zoho, HubSpot and LeadSquared. Published pricing from $150/mo (billed quarterly), with a chatbot flow builder and AI agents in the platform. ChatSales fits teams that sell by chat and want a sales pipeline, AI and broadcasts at a public, flat price.
Why do I need a Gallabox alternative?
Teams usually look for one because of cost and limits. The entry Basic plan is capped at 3 users with no additions, so growing the team means upgrading. Extra users cost $18–$24/mo each, only on higher plans. AI is metered on top of the plan: AI credit top-ups come in packs of 5,000 ($10), and AI-Voice is charged per minute separately.
What makes ChatSales the best Gallabox alternative?
Half or less of what you pay today, for life, on the plan that matches or beats yours; an AI assistant included in every plan; Meta's fees paid directly to Meta with 0% markup; and a 7-day refund if you switch.
What is the difference between Gallabox and ChatSales pricing?
For a team of 5, Gallabox costs US$331 a month; ChatSales Basic costs US$49, and if you switch you pay the lower of 50% of your bill or that list price, for life.
Will I lose my WhatsApp number if I switch from Gallabox?
No. Your number connects to ChatSales through the official WhatsApp API or coexistence; Meta runs that process. For coexistence, your number must have been active on the WhatsApp Business app for at least 7 days.
What happens to my Gallabox history?
The tags, notes and stages you have inside Gallabox don't move on their own: export them (for example, your contacts as CSV) before you cancel and import them into ChatSales with the migration guide.
Do I have to pay to try it?
No. You start free with trial credits, no card needed. If you switch from another platform, you also have 7 days to ask for 100% of what you paid ChatSales back.
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