Blog · Latin America 2026 · 9 min read

Top 10 WhatsApp Business API platforms in Latin America (2026)

A WhatsApp Business platform connects you to the official WhatsApp API so several people can answer, send campaigns and automate replies. The most expensive difference is how you pay Meta's messages: straight to Meta with no markup, or through the platform's credits or balance.

Updated: October 10, 2026

Top 10 WhatsApp Business API platforms in Latin America (2026)

Transparency: we make ChatSales, so it comes first: it's our list. The facts on the other nine platforms come from their official pricing, terms and help pages, checked on September 27, 2026, with a link to each source. We include where each one stands out and what to keep in mind.

Summary: all 10 in one table

#PlatformMeta feesEntry priceContract
1ChatSalesPaid directly to Meta, 0% markupUS$29/mo (Mini: 3 users, 1 channel)Monthly or annual, no lock-in
2CliengoAt Meta's cost, billed separately (per its site)From US$45/mo (Starter)Not published
3360dialog0% markup declared; Meta billed separatelyFrom ≈ US$55.87/mo (WhatsApp API – Regular), priced in eurosMonthly, no lock-in
4respond.io0% stated · billed via its balanceFrom US$99/mo (Starter)Monthly, no lock-in
5Callbell+US$0.01 per inbound chatFrom US$15/mo (Multiagent Chat)3-month minimum
6ManyChatMandatory platform balance; markup not publishedFrom US$39/mo (Pro) with WhatsAppMonthly, no lock-in
7WatiVia its balance; markup not publishedFrom US$69/mo (Growth)Non-cancellable and non-refundable per its terms
8WhaticketNot publishedFrom US$49/mo (Plan personalizado (custom, per-user))Monthly, no lock-in
9BotmakerNot publishedFrom US$149/mo (Standard)Monthly, no lock-in
10Treble.aiNot publishedPrice not published (sold by demo)Not published

What is a WhatsApp Business API platform?

It's software that connects your number to Meta's official WhatsApp Business API. With it several people answer the same number, you send approved templates and campaigns, automate replies and connect WhatsApp to your CRM or store.

How much does the WhatsApp API cost?

You pay two things: the platform (monthly plan) and the messages Meta charges by category and country. Since October 1, 2026 Meta also charges replies inside the 24-hour window at the utility rate. Some platforms let you pay Meta directly; others add a markup.

How do I choose a WhatsApp Business API platform?

Compare how you pay Meta's fees (direct or with a markup), how many numbers and users the cheapest plan includes, whether there's a lock-in or upfront payment and whether it includes a shared inbox, CRM and AI or only the technical connection. Always ask for the total cost.

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The 10 platforms, one by one

1

ChatSales

Best for: Sales teams that want inbox, CRM and AI in one plan, with no lock-in.

Entry price
US$29/mo (Mini: 3 users, 1 channel)
Team of 5
US$49/mo (Basic)
AI
Included in your plan up to a limit; then pay as you go
Official API
Yes, from the Mini plan, with coexistence
Meta fees
Paid directly to Meta, 0% markup
Contract
Monthly or annual, no lock-in

Where it stands out

  • AI comes with every plan (up to a limit), not as a separate monthly add-on.
  • You pay Meta's message fees straight to Meta with no markup, and you can cancel any time.
  • If you switch from another platform, you pay the lower of 50% of your current bill or the list price of the plan that matches or beats yours, for life.

Keep in mind

  • New brand: few public reviews so far.
  • The included AI has a usage limit; after that it's pay as you go from your balance.
2

Cliengo

Source: cliengo.com · checked September 27, 2026

Entry price
From US$45/mo (Starter)
Team of 5
US$259/mo
AI
Has AI agents (AI price not broken out)
Meta fees
At Meta's cost, billed separately (per its site)
Contract
Not published

Where it stands out

  • Explicit WhatsApp Coexistence support included in every plan. ↗
  • Strong AI: AI Agents and Cliengo Copilot, with web-chat heritage and a multichannel inbox. ↗

Keep in mind

  • Meta WhatsApp message charges are billed separately on top of the plan, passed through from Meta.
3

360dialog

Source: 360dialog.com · checked September 27, 2026

Entry price
From ≈ US$55.87/mo (WhatsApp API – Regular), priced in euros
Team of 5
Not published
AI
Not published
Meta fees
0% markup declared; Meta billed separately
Contract
Monthly, no lock-in

Where it stands out

  • Official WhatsApp API access: you own your WhatsApp number and can switch tools anytime. ↗
  • Supports WhatsApp Coexistence (app & API), with Zapier, Make and n8n integrations. ↗

Keep in mind

  • Priced per WhatsApp number (€49 / €99 / €500 per number/month), so cost grows with each number connected.
  • Reviewers report problems with billing and cancellation.
4

respond.io

Source: respond.io · checked September 27, 2026

Entry price
From US$99/mo (Starter)
Team of 5
US$199/mo or more
AI
Included with limited credits
Meta fees
0% stated · billed via its balance
Contract
Monthly, no lock-in
Free trial
7 days

Where it stands out

  • States it adds no markup to Meta's per-message fees on the official API. ↗
  • Its data export tool (where available) covers contacts, conversations and messages over up to 365 days. ↗

Keep in mind

  • The included AI agent is metered: extra AI credits cost $15 per 1,000 and are capped at 200% of the plan allowance.
  • Its terms state 'no refunds or credits for partial periods of service... or refunds for service periods unused'. Plans renew unless cancelled before renewal.
5

Callbell

Source: callbell.eu callbellsupport.zendesk.com · checked September 27, 2026

Entry price
From US$15/mo (Multiagent Chat)
Team of 5
US$75/mo + WhatsApp balance from US$54/mo
AI
Has AI agents (AI price not broken out)
Meta fees
+US$0.01 per inbound chat
Contract
3-month minimum
Free trial
7 days

Where it stands out

  • Documents a kanban-style funnel view for moving conversations through sales or support stages. ↗
  • Has a permanently free tier for connecting channels and its website widget, separate from the 7-day trial. ↗

Keep in mind

  • WhatsApp requires 'consumables credits' from €54/month on top of the plan.
  • Priced per user (€15–€20 per user/mo), so team cost grows with every seat.

Already using another provider? Switch to ChatSales

  • Half or less, for life. You pay the lower of 50% of your current bill or the list price of the ChatSales plan that matches or beats yours in channels, users and active chats, for as long as you stay subscribed.
  • 7 days to decide. If you switch and it isn't for you, we refund 100% of what you paid ChatSales in your first 7 days.
  • Migrate at your own pace with our step-by-step guide and free tutorials: contacts, pipeline stages and your number.
6

ManyChat

Source: setsmart.io help.manychat.com · checked September 27, 2026

Entry price
From US$39/mo (Pro) with WhatsApp
Team of 5
US$149/mo
AI
Has AI agents (AI price not broken out)
Meta fees
Mandatory platform balance; markup not published
Contract
Monthly, no lock-in
Free trial
14 days

Where it stands out

  • Has a permanent free plan (25 active contacts, 2 channels, 1 user) plus a 14-day trial. ↗
  • Connects Instagram, TikTok, Messenger, Telegram, SMS and email from the same automation builder. ↗

Keep in mind

  • Pricing rises with the number of subscribers/contacts, and support is hard to reach or slow (2.1 on Trustpilot).
  • WhatsApp is available only from the Pro plan ($29/mo annual, $39 month-to-month); lower plans don't include WhatsApp.
7

Wati

Source: wati.io · checked September 27, 2026

Entry price
From US$69/mo (Growth)
Team of 5
US$149/mo
AI
Separate add-on
Meta fees
Via its balance; markup not published
Contract
Non-cancellable and non-refundable per its terms

Where it stands out

  • Transparent published USD pricing across tiers: Growth $69, Pro $149, Business $349/mo, no quote needed. ↗
  • Genuine WhatsApp Coexistence: sync your WhatsApp Business App with Wati to keep chatting and run campaigns together. ↗

Keep in mind

  • The entry Growth and Pro plans support only one WhatsApp number. More numbers require the Business plan plus a paid add-on per number.
  • AI Agents (Astra) and extra numbers are paid add-ons. The per-user cost rises to $24–$69 on higher plans.
8

Whaticket

Source: whaticket.com · checked September 27, 2026

Entry price
From US$49/mo (Plan personalizado (custom, per-user))
Team of 5
US$75/mo
AI
You pay OpenAI tokens separately
Meta fees
Not published
Contract
Monthly, no lock-in
Free trial
14 days

Where it stands out

  • Charges the same for a QR connection as for the official API or coexistence. ↗
  • Includes unlimited chat history and contacts in its plan. ↗

Keep in mind

  • Extra WhatsApp connections cost from $20/mo; mass messages are sold as credit packs ($25 per 1,000, up to $105 per 7,500).
  • Priced per user with a 3-user minimum, from $49/mo with only 1 WhatsApp connection included.
9

Botmaker

Source: botmaker.com · checked September 27, 2026

Entry price
From US$149/mo (Standard)
Team of 5
US$149/mo
AI
Has AI agents (AI price not broken out)
Meta fees
Not published
Contract
Monthly, no lock-in

Where it stands out

  • Official WhatsApp BSP (Meta Oficial) with SOC 2 Type II certification. ↗
  • Broad channel coverage: WhatsApp, Instagram, Facebook Messenger, Mercado Libre, Telegram, Slack, Teams and Webchat. ↗

Keep in mind

  • No low-cost entry option: the cheapest plan is Standard at $149/mo.
  • Conversation quotas with overage: extra conversations cost $0.05–$0.07 each beyond the plan quota.
10

Treble.ai

Source: treble.ai · checked September 27, 2026

Entry price
Price not published (sold by demo)
Team of 5
Not published
AI
Has AI agents (AI price not broken out)
Meta fees
Not published
Contract
Not published

Where it stands out

  • Official WhatsApp Business BSP partner, built for enterprise-scale WhatsApp marketing and campaigns. ↗
  • Native integrations with leading CRMs like HubSpot and Salesforce. ↗

Keep in mind

  • Pricing is not public: the pricing page is password-protected and sales go through a demo.
  • No public customer reviews could be found: the G2 profile is inactive with no reviews, Capterra has 0 reviews, and there is no Trustpilot page.

How we made this list

The other nine are ordered by how you pay Meta's fees according to their own pages (direct to Meta or a declared 0% markup first, then their own fee, then platform credits or balance, and those that don't publish it last); within each group, by entry price.

Prices in US dollars, before tax, as shown on each provider's page; if a provider prices in another currency we say so next to the price. Meta's per-message fees are paid separately on every platform that uses the official API.

External sources: WhatsApp API pricing (Meta) · WhatsApp Business Platform pricing · WhatsApp Cloud API (Meta docs).

Already using another provider? Switch to ChatSales

  • Half or less, for life. You pay the lower of 50% of your current bill or the list price of the ChatSales plan that matches or beats yours in channels, users and active chats, for as long as you stay subscribed.
  • 7 days to decide. If you switch and it isn't for you, we refund 100% of what you paid ChatSales in your first 7 days.
  • Migrate at your own pace with our step-by-step guide and free tutorials: contacts, pipeline stages and your number.
ChatSales newsletter

Ideas to sell more on WhatsApp, in your inbox

What's new in WhatsApp and Meta, AI for business, sales and marketing, with verified data and ready-made templates. Free, no spam, unsubscribe in one click.

WhatsApp and MetaAI for businessSales and marketingTemplates and playbooks

We'll email you to confirm. Read our privacy notice.

Frequently asked questions

What is a WhatsApp BSP?

A BSP (Business Solution Provider) is a provider authorized by Meta to give access to the WhatsApp Business API. Some sell only the technical connection; others build it into an inbox, a CRM and automations.

Can I keep using the WhatsApp Business app with the API?

Yes, with WhatsApp coexistence: you use the same number on the app and the API at the same time. ChatSales supports it.

Can my number get banned for using a platform?

The risk is in unofficial tools (automated WhatsApp Web, extensions). With the official API, approved templates and contacts who agreed to your messages, the risk is much lower.

Does ChatSales add a markup on Meta's messages?

No. On the official API you pay messages directly to Meta, with your own payment method in Meta Business Manager, at its official rates.