Blog · Latin America 2026 · 9 min read

Top 10 WhatsApp AI agent platforms in Latin America (2026)

A WhatsApp AI agent answers your customers 24/7 with your business information and hands the sale to a person when needed. What changes most between platforms is how they charge for AI: included in the plan, with limited credits, or as a separate add-on.

Updated: October 10, 2026

Top 10 WhatsApp AI agent platforms in Latin America (2026)

Transparency: we make ChatSales, so it comes first: it's our list. The facts on the other nine platforms come from their official pricing, terms and help pages, checked on September 27, 2026, with a link to each source. We include where each one stands out and what to keep in mind.

Summary: all 10 in one table

#PlatformAIEntry priceContract
1ChatSalesIncluded in your plan up to a limit; then pay as you goUS$29/mo (Mini: 3 users, 1 channel)Monthly or annual, no lock-in
2respond.ioIncluded with limited creditsFrom US$99/mo (Starter)Monthly, no lock-in
3KommoIncluded with limited creditsNo monthly plan: per user, 6 months upfront6-month minimum, paid upfront
4CliengoHas AI agents (AI price not broken out)From US$45/mo (Starter)Not published
5SleekFlowHas AI agents (AI price not broken out)From US$69/mo (Essential)Not published
6BotmakerHas AI agents (AI price not broken out)From US$149/mo (Standard)Monthly, no lock-in
7MercatelyHas AI agents (AI price not broken out)From US$299/mo (Scale IA)Not published
8Treble.aiHas AI agents (AI price not broken out)Price not published (sold by demo)Not published
9WatiSeparate add-onFrom US$69/mo (Growth)Non-cancellable and non-refundable per its terms
10LeadsalesSeparate add-on: US$87/moFrom US$97/mo (Basic)Monthly, no lock-in

What is a WhatsApp AI agent?

It's an assistant that answers your business's WhatsApp messages automatically using your own information (prices, hours, catalog, policies). It handles repeat questions at any hour, qualifies the customer and hands the conversation to the right person.

How much does a WhatsApp AI agent cost?

It depends on how each platform charges for it. Some include it in the plan up to a limit, others sell it with limited credits and others as a monthly add-on on top of the plan. You also pay Meta for official API messages. Always compare the total cost.

How do I choose a WhatsApp AI agent platform?

Check four things: whether AI is included or charged separately, whether it uses the official WhatsApp API (no ban risk from unofficial tools), whether you can cancel month to month and whether the AI hands the conversation to a person with full context. Try it with your own questions.

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The 10 platforms, one by one

1

ChatSales

Best for: Sales teams that want inbox, CRM and AI in one plan, with no lock-in.

Entry price
US$29/mo (Mini: 3 users, 1 channel)
Team of 5
US$49/mo (Basic)
AI
Included in your plan up to a limit; then pay as you go
Official API
Yes, from the Mini plan, with coexistence
Meta fees
Paid directly to Meta, 0% markup
Contract
Monthly or annual, no lock-in

Where it stands out

  • AI comes with every plan (up to a limit), not as a separate monthly add-on.
  • You pay Meta's message fees straight to Meta with no markup, and you can cancel any time.
  • If you switch from another platform, you pay the lower of 50% of your current bill or the list price of the plan that matches or beats yours, for life.

Keep in mind

  • New brand: few public reviews so far.
  • The included AI has a usage limit; after that it's pay as you go from your balance.
2

respond.io

Source: respond.io · checked September 27, 2026

Entry price
From US$99/mo (Starter)
Team of 5
US$199/mo or more
AI
Included with limited credits
Meta fees
0% stated · billed via its balance
Contract
Monthly, no lock-in
Free trial
7 days

Where it stands out

  • States it adds no markup to Meta's per-message fees on the official API. ↗
  • Its data export tool (where available) covers contacts, conversations and messages over up to 365 days. ↗

Keep in mind

  • The included AI agent is metered: extra AI credits cost $15 per 1,000 and are capped at 200% of the plan allowance.
  • Beyond the 5 included seats, each user costs +$12/$20/$24 per month (annual) or $15/$25/$30 (monthly). Broadcasts require the Growth plan ($159) or higher.
3

Kommo

Source: kommo.com support.kommo.com · checked September 27, 2026

Entry price
No monthly plan: per user, 6 months upfront
Team of 5
US$175/mo
AI
Included with limited credits
Meta fees
0% · you pay Meta directly
Contract
6-month minimum, paid upfront
Free trial
14 days

Where it stands out

  • Its Base plan already includes the official WhatsApp API, a kanban pipeline and basic AI suggestions. ↗
  • Documents one-click export of leads, contacts and companies to CSV, Excel or Google Sheets. ↗

Keep in mind

  • AI credits expire if unused: 'unused credits do not carry over.'
  • No monthly billing: 'Monthly payment is not currently available. The minimum subscription period is 6 months', billed upfront.
4

Cliengo

Source: cliengo.com · checked September 27, 2026

Entry price
From US$45/mo (Starter)
Team of 5
US$259/mo
AI
Has AI agents (AI price not broken out)
Meta fees
At Meta's cost, billed separately (per its site)
Contract
Not published

Where it stands out

  • Explicit WhatsApp Coexistence support included in every plan. ↗
  • Strong AI: AI Agents and Cliengo Copilot, with web-chat heritage and a multichannel inbox. ↗

Keep in mind

  • Meta WhatsApp message charges are billed separately on top of the plan, passed through from Meta.
5

SleekFlow

Source: sleekflow.io help.sleekflow.io · checked September 27, 2026

Entry price
From US$69/mo (Essential)
Team of 5
US$139/mo
AI
Has AI agents (AI price not broken out)
Meta fees
Via its balance; markup not published
Contract
Not published

Where it stands out

  • Full omnichannel: integrates WhatsApp, Instagram, Facebook Messenger, Line and live chat into one interface. ↗
  • Supports WhatsApp Coexistence (use the API without giving up the WhatsApp Business App), plus AI agents and an Automation Flow Builder. ↗

Keep in mind

  • Human support depends on the plan: the entry plan gets AI chat only, human email support starts at Pro, and human chat only at Premium+.
  • WhatsApp costs extra on top of the plan: a 'WhatsApp Business API Number hosting fee RM 59/month' per number plus per-message fees, so the headline price understates real cost.

Already using another provider? Switch to ChatSales

  • Half or less, for life. You pay the lower of 50% of your current bill or the list price of the ChatSales plan that matches or beats yours in channels, users and active chats, for as long as you stay subscribed.
  • 7 days to decide. If you switch and it isn't for you, we refund 100% of what you paid ChatSales in your first 7 days.
  • Migrate at your own pace with our step-by-step guide and free tutorials: contacts, pipeline stages and your number.
6

Botmaker

Source: botmaker.com · checked September 27, 2026

Entry price
From US$149/mo (Standard)
Team of 5
US$149/mo
AI
Has AI agents (AI price not broken out)
Meta fees
Not published
Contract
Monthly, no lock-in

Where it stands out

  • Official WhatsApp BSP (Meta Oficial) with SOC 2 Type II certification. ↗
  • Broad channel coverage: WhatsApp, Instagram, Facebook Messenger, Mercado Libre, Telegram, Slack, Teams and Webchat. ↗

Keep in mind

  • No low-cost entry option: the cheapest plan is Standard at $149/mo.
  • Conversation quotas with overage: extra conversations cost $0.05–$0.07 each beyond the plan quota.
7

Mercately

Source: mercately.com · checked September 27, 2026

Entry price
From US$299/mo (Scale IA)
Team of 5
US$299/mo
AI
Has AI agents (AI price not broken out)
Meta fees
Not published
Contract
Not published

Where it stands out

  • True omnichannel: WhatsApp, Instagram DM, Facebook Messenger and comments, with AI on each channel. ↗
  • Deep sales and e-commerce tooling: payment links, orders, catalog and integrations (Shopify, WooCommerce, Stripe, Mercado Pago). ↗

Keep in mind

  • High entry price: $239/mo (billed annually, $2,870/yr) for the Scale IA plan.
  • Seats are capped at up to 5 users.
8

Treble.ai

Source: treble.ai · checked September 27, 2026

Entry price
Price not published (sold by demo)
Team of 5
Not published
AI
Has AI agents (AI price not broken out)
Meta fees
Not published
Contract
Not published

Where it stands out

  • Official WhatsApp Business BSP partner, built for enterprise-scale WhatsApp marketing and campaigns. ↗
  • Native integrations with leading CRMs like HubSpot and Salesforce. ↗

Keep in mind

  • Pricing is not public: the pricing page is password-protected and sales go through a demo.
  • No public customer reviews could be found: the G2 profile is inactive with no reviews, Capterra has 0 reviews, and there is no Trustpilot page.
9

Wati

Source: wati.io · checked September 27, 2026

Entry price
From US$69/mo (Growth)
Team of 5
US$149/mo
AI
Separate add-on
Meta fees
Via its balance; markup not published
Contract
Non-cancellable and non-refundable per its terms

Where it stands out

  • Transparent published USD pricing across tiers: Growth $69, Pro $149, Business $349/mo, no quote needed. ↗
  • Genuine WhatsApp Coexistence: sync your WhatsApp Business App with Wati to keep chatting and run campaigns together. ↗

Keep in mind

  • Its terms say 'Paid Subscriptions are non-cancellable and non-refundable', and that data 'cannot be recovered from Clare.AI once your account is terminated'.
  • AI Agents (Astra) and extra numbers are paid add-ons. The per-user cost rises to $24–$69 on higher plans.
10

Leadsales

Source: leadsales.io · checked September 27, 2026

Entry price
From US$97/mo (Basic)
Official API
Not on the cheapest plan (WhatsApp Web); official API from US$133
Team of 5
US$334/mo
AI
Separate add-on: US$87/mo
Meta fees
Own credits; price vs Meta not published
Contract
Monthly, no lock-in
Free trial
14 days

Where it stands out

  • Mexico-headquartered and Spanish-first, with WhatsApp coexistence built into its own Meta signup flow. ↗
  • Its Professional plan combines pipelines, a shared inbox and official-API broadcasts; its AI agent (Lead Agent) has a free first month, then is a paid add-on. ↗

Keep in mind

  • AI is a separate paid add-on: Lead Agent costs $87–$793/mo on top of the plan.
  • The official WhatsApp API starts only on the Professional plan ($133/mo); the cheapest plan, Basic ($97), runs on unofficial WhatsApp Web/Messenger.

How we made this list

The other nine are ordered by how they charge for AI according to their own pages: AI included with limited credits first, then those with AI but no published AI price, then AI as a paid add-on, with your own OpenAI tokens or outside the cheapest plan; within each group, by entry price.

Prices in US dollars, before tax, as shown on each provider's page; if a provider prices in another currency we say so next to the price. Meta's per-message fees are paid separately on every platform that uses the official API.

External sources: WhatsApp API pricing (Meta) · WhatsApp Business Platform pricing · WhatsApp Cloud API (Meta docs).

Already using another provider? Switch to ChatSales

  • Half or less, for life. You pay the lower of 50% of your current bill or the list price of the ChatSales plan that matches or beats yours in channels, users and active chats, for as long as you stay subscribed.
  • 7 days to decide. If you switch and it isn't for you, we refund 100% of what you paid ChatSales in your first 7 days.
  • Migrate at your own pace with our step-by-step guide and free tutorials: contacts, pipeline stages and your number.
ChatSales newsletter

Ideas to sell more on WhatsApp, in your inbox

What's new in WhatsApp and Meta, AI for business, sales and marketing, with verified data and ready-made templates. Free, no spam, unsubscribe in one click.

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We'll email you to confirm. Read our privacy notice.

Frequently asked questions

Does an AI agent replace my sales team?

No. It answers the repetitive questions and qualifies customers at any hour; your team closes sales and handles the cases that need judgment.

Does WhatsApp AI work with the official API?

Yes, on platforms that use the official WhatsApp Business API. It's the way Meta recommends to automate messages without risking your number.

What does Meta charge for messages?

Meta charges per message by category (marketing, utility or authentication) and country. Since October 1, 2026 it also charges replies inside the 24-hour window at the utility rate.

Can I try ChatSales before paying?

Yes. Create your account, connect your WhatsApp and test the AI with your own questions.