The Whaticket alternative: pay half or less, for life
A shared inbox, an included AI assistant, broadcasts and a sales pipeline. If you switch, you pay the lower of 50% of what you pay Whaticket or the list price of the plan that matches or beats yours, for life. Compare every feature and price below, with sources.
Whaticket today · team of 5
ChatSales, matching plan · BasicUS$37.50/moWhat is Whaticket?
Whaticket is a multi-agent chat platform that puts WhatsApp, Instagram, Facebook and TikTok messages into one shared inbox, with departments, tags, a rule-based chatbot and bulk messaging. Its site is in Spanish and Portuguese, says more than 4,500 companies use it, and lists 2020 as its founding year; it doesn't state a headquarters country.
Why teams look for Whaticket alternatives
- Pricing starts at a 3-user minimum (US$49/month) and only one WhatsApp connection; each extra line costs US$20/month. ↗
- The AI agent (Wäbot) and AI features need your own OpenAI tokens, which aren't included in the plan, so AI costs and setup sit outside Whaticket. ↗
- Bulk campaigns sent over a QR connection consume credit packs sold separately (from 1,000 messages for US$25 to 7,500 for US$105); only API campaigns are exempt. ↗
- Its feature list is inbox- and ticket-oriented (departments, tags, internal chat) with no deal pipeline named, and some reviewers on Trustpilot mention missing native integrations and functions. ↗ ↗ ↗
When Whaticket is still the better choice
Stay with Whaticket if you mainly need an affordable shared inbox for a support or service team, want the same price whether you connect via QR or the official API, and value the 24/7 WhatsApp support and ease of use reviewers mention.
Sources (checked 2026-10-12)
What Whaticket users say in reviews
What they like
Ratings and themes from public review sites, checked 2026-10-12. We paraphrase; follow the links for the full reviews.
Whaticket vs ChatSales: the questions buyers ask
| Question | Whaticket | ChatSales |
|---|---|---|
| What does a team of 5 pay per month? | About US$75/month for 5 users with one WhatsApp connection (computed from the pricing calculator's tier of US$15 per user for 4-7 users; 3 users = US$49). Extra lines are US$20/month each; annual billing is 20% off. ↗ ↗ | US$49/mo (Basic plan, 5 users); US$39/mo billed annually |
| Does it mark up Meta's per-message fees? | Not stated. The page warns that from 1 Oct 2026 Meta charges for service replies sent via the API outside a template, but doesn't say how those fees are billed or whether a margin is added. ↗ | 0% markup: you pay Meta directly with your own payment method |
| Can I keep my number and use the WhatsApp Business app at the same time (coexistence)? | Yes. You can choose 'WhatsApp API y Coexistencia' or a QR connection at the same price. ↗ ↗ | Yes: keep the WhatsApp Business app and the API on the same number (if your number meets Meta's conditions) |
| Is there a visual sales pipeline? | Not found. The pricing page and homepage describe inbox and ticketing features (departments, tags, internal chat) but name no sales pipeline or kanban. ↗ ↗ | Yes: visual kanban pipeline, multiple pipelines, value and owner per deal |
| Is AI included or an add-on? | The AI agent (Wäbot) has no extra Whaticket fee but requires your own OpenAI tokens, which aren't included. ↗ | Included in every plan up to a usage limit; then pay as you go |
| Is the product and support available in Spanish? | Yes. The site is Spanish and Portuguese, and support is offered 24/7 via WhatsApp. ↗ ↗ | Yes: the app is in Spanish (also English and Portuguese) |
Brands that use our platform
Whaticket vs ChatSales: a quick feature comparison
Both put your chats in one place. Here is where they differ, row by row, from each vendor's public pages.
| ChatSales | Whaticket | |
|---|---|---|
| Price and billing | ||
| Cost for a team of 5, per month | US$49 Basic plan, 5 seats | US$75 (5 users × US$15) ↗ |
| Cheapest plan | US$29/mo 3 users | US$49/mo · 3 users ↗ |
| Price per user (cheapest plan) | US$9.67 | US$16.33 ↗ |
| How you pay Meta's fees | Official API: directly to Meta, 0% markup | Through the platform's prepaid credits or balance ↗ |
| Free trial | Yes | 14 days ↗ |
| Official WhatsApp API | ↗ | |
| WhatsApp coexistence (app + API) | ↗ | |
| Broadcasts | ↗ | |
| Channels and inbox | ||
| Supported channels | ↗ | |
| Shared team inbox | ↗ | |
| Instagram DMs | ↗ | |
| Facebook Messenger | ↗ | |
| Spanish interface | ↗ | |
| Sales and automation | ||
| Sales pipeline (CRM) | Not published ↗ | |
| No-code flow builder | Not published ↗ | |
| AI | ||
| AI assistant that replies | Included in your plan up to a usage limit, then pay as you go | You pay OpenAI tokens separately ↗ |
| Switching | ||
| Refund | 100% in your first 7 days (if you switch) | Not published ↗ |
| Your price | Half or less of what you pay, for life | |
| Export your contacts | Not published ↗ | |
| Free migration guide | Not published | |
Why ChatSales is the best alternative to Whaticket
Pay half or less, for life
- Switch from Whaticket and pay the lower of 50% of your bill or our list price for the plan that matches or beats yours, for life.
- Pay Meta's fees directly to Meta on the official API: 0% markup.
- 100% refund in your first 7 days if you switch.
AI included, not an add-on
- An AI assistant that answers 24/7 from your own business info.
- It hands the chat to your team when a customer wants to buy.
- Included in every plan up to a usage limit; then pay as you go.
Switch in a day, on your own
- Keep your WhatsApp number with the official API or coexistence.
- Import your contacts from CSV with our free step-by-step guide.
- Try it free first. No card, no contract.
Switch from Whaticket in 4 steps, on your own
- 1Gather your Whaticket contacts in a CSV file (check what Whaticket lets you export).
- 2Create your ChatSales account and try it for free.
- 3Import your contacts with their tags using our free step-by-step guide.
- 4Connect your WhatsApp number through the official API or coexistence: you keep your number.
If you switch and ChatSales isn't for you in your first 7 days, we refund 100%.
Everything your team needs to sell by chat
Click any of these in the live demo. No sign-up.
Every chat in one shared inbox
WhatsApp, Instagram and Messenger land in one place, with owners, tags and notes. Nobody answers twice and no lead waits.
Sofía R.AssignAutomations and AI that work while you sleep
Describe what you want in a sentence and Copilot builds the flow. The AI answers from your info, tags the chat and assigns it.
A sales pipeline built from your chats
Every conversation becomes a deal with a stage and a value. Drag it forward and see what's about to close.
Know what your chats sell
New leads, messages, first reply time and sales per period, per channel and per agent.
What you'd pay if you switch from Whaticket
| Your Whaticket plan | You pay today | Your ChatSales plan (matches or beats) |
|---|---|---|
| Plan personalizado (custom, per-user) · 3 | US$49 | Mini US$24.50 |
| 5 users × US$15 | US$75 | Basic US$37.50 |
Whaticket's plans today
Diseña tu plan
Choose the number of users and WhatsApp connections you need.
Pay only for the users and WhatsApp connections you use
- Team organization
- Unified multichannel inbox
- Customizable tags
- Department feature
- Unlimited chat history
- Unlimited contacts
- Multi-agent system
- Internal team chat
6 other Whaticket alternatives and what they cost
Public monthly price for a team of 5 users and one strength of each, from its own website. ChatSales comes first because this is our page.
- 1
ChatSales
US$49/mo · team of 5
Half or less of what you pay today, for life, when you switch; AI included in every plan (up to a usage limit); 7-day refund.
- 2
respond.io
US$199/mo · team of 5
States it adds no markup to Meta's per-message fees on the official API. ↗
respond.io alternatives → - 3
SleekFlow
US$139/mo · team of 5
Full omnichannel: integrates WhatsApp, Instagram, Facebook Messenger, Line and live chat into one interface. ↗
SleekFlow alternatives → - 4
Wati
US$149/mo · team of 5
Transparent published USD pricing across tiers: Growth $69, Pro $149, Business $349/mo, no quote needed. ↗
Wati alternatives → - 5
Kommo
US$175/mo · team of 5
Its Base plan already includes the official WhatsApp API, a kanban pipeline and basic AI suggestions. ↗
Kommo alternatives → - 6
ManyChat
US$149/mo · team of 5
Has a permanent free plan (25 active contacts, 2 channels, 1 user) plus a 14-day trial. ↗
ManyChat alternatives → - 7
Interakt
US$49/mo · team of 5
Accessible USD pricing: Starter $12, Growth $55, Advanced $69/mo. ↗
Interakt alternatives →
Real use cases from teams that sell by chat
Use-case stories with example conversations.
Frequently asked questions
Which businesses is Whaticket best for?
Where Whaticket is strong: Charges the same for a QR connection as for the official API or coexistence. Includes unlimited chat history and contacts in its plan. Build-your-own pricing: pay per user and per connection, with a 3-user minimum. ChatSales fits teams that sell by chat and want a sales pipeline, AI and broadcasts at a public, flat price.
Why do I need a Whaticket alternative?
Teams usually look for one because of cost and limits. Priced per user with a 3-user minimum, from $49/mo with only 1 WhatsApp connection included. Extra WhatsApp connections cost from $20/mo; mass messages are sold as credit packs ($25 per 1,000, up to $105 per 7,500).
What makes ChatSales the best Whaticket alternative?
Half or less of what you pay today, for life, on the plan that matches or beats yours; an AI assistant included in every plan; Meta's fees paid directly to Meta with 0% markup; and a 7-day refund if you switch.
What is the difference between Whaticket and ChatSales pricing?
For a team of 5, Whaticket costs US$75 a month; ChatSales Basic costs US$49, and if you switch you pay the lower of 50% of your bill or that list price, for life.
Will I lose my WhatsApp number if I switch from Whaticket?
No. Your number connects to ChatSales through the official WhatsApp API or coexistence; Meta runs that process. For coexistence, your number must have been active on the WhatsApp Business app for at least 7 days.
What happens to my Whaticket history?
The tags, notes and stages you have inside Whaticket don't move on their own: export them (for example, your contacts as CSV) before you cancel and import them into ChatSales with the migration guide.
Do I have to pay to try it?
No. You start free with trial credits, no card needed. If you switch from another platform, you also have 7 days to ask for 100% of what you paid ChatSales back.
You might also like
Switch today and pay half or less, for life
Create your free account and connect your first channel in minutes.