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Best WhatsApp CRMs

Leadsales vs Whaticket

Leadsales and Whaticket are two of the most compared platforms for selling on WhatsApp. This comparison uses only each vendor's public information, linked to the source, and adds ChatSales as a third option.

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Leadsales, Whaticket, Kommo, Wati, respond.io, ManyChat, Callbell, SleekFlow, Treble, Botmaker, Mercately, Cliengo

Brands that use our platform

Logitech
McDonald's
BYD
Booking.com
Xiaomi
Agoda

Leadsales vs Whaticket vs ChatSales: a quick feature comparison

Three platforms side by side, from each vendor's public pages. Every cell links to its source.

ChatSalesLeadsalesWhaticket
Price and billing
Cost for a team of 5, per monthUS$49US$334 · Advanced US$247 + AI US$87 ↗US$75 · 5 users × US$15 ↗
Cheapest planUS$29/moUS$97/mo ↗US$49/mo ↗
How you pay Meta's feesOfficial API: directly to Meta, 0% markupThrough the platform's prepaid credits or balance ↗Through the platform's prepaid credits or balance ↗
WhatsApp
Official WhatsApp API ↗ ↗
WhatsApp coexistence (app + API) ↗ ↗
Broadcasts ↗ ↗
Channels and inbox
Supported channels
Shared team inbox ↗ ↗
Instagram DMs ↗ ↗
Facebook Messenger ↗ ↗
Spanish interface ↗ ↗
Sales and automation
Sales pipeline (CRM) ↗Not published ↗
No-code flow builderNot published ↗Not published ↗
AI
AI assistant ↗ ↗

Data checked on 2026-09-27. Prices and features change; check each source.

Why ChatSales is the best alternative to Leadsales / Whaticket

Pay half or less, for life

  • Switch from Leadsales / Whaticket and pay the lower of 50% of your bill or our list price for the plan that matches or beats yours, for life.
  • Pay Meta's fees directly to Meta on the official API: 0% markup.
  • 100% refund in your first 7 days if you switch.

AI included, not an add-on

  • An AI assistant that answers 24/7 from your own business info.
  • It hands the chat to your team when a customer wants to buy.
  • Included in every plan up to a usage limit; then pay as you go.

Switch in a day, on your own

  • Keep your WhatsApp number with the official API or coexistence.
  • Import your contacts from CSV with our free step-by-step guide.
  • Try it free first. No card, no contract.
Switch to ChatSalesTry for free

Everything your team needs to sell by chat

Click any of these in the live demo. No sign-up.

Every chat in one shared inbox

WhatsApp, Instagram and Messenger land in one place, with owners, tags and notes. Nobody answers twice and no lead waits.

Try it in the demo →See the feature

Automations and AI that work while you sleep

Describe what you want in a sentence and Copilot builds the flow. The AI answers from your info, tags the chat and assigns it.

Try it in the demo →See the feature

A sales pipeline built from your chats

Every conversation becomes a deal with a stage and a value. Drag it forward and see what's about to close.

Try it in the demo →See the feature

Know what your chats sell

New leads, messages, first reply time and sales per period, per channel and per agent.

Try it in the demo →See the feature

Leadsales's plans today

Basic

Keep your business running with basic operations

US$ 97 /mo
Choose Basic ↗

Professional Popular

Scale your business with WhatsApp marketing without losing control of your operations

US$ 133 /mo
Choose Professional ↗
Key features
  • Your WhatsApp, Facebook and Instagram conversations in one place.
  • 4 users included in your plan.
  • Up to 10 funnels to organize your sales process.
  • Mass campaign sending, official and authorized by WhatsApp.
  • AI agent for WhatsApp: FREE for the first month.
  • Balance for sending WhatsApp messages

Advanced

Manage large volumes of leads and scale your business with WhatsApp marketing

US$ 247 /mo
Choose Advanced ↗

Leadsales's own plans and features as published on its pricing page, checked 2026-10-01. ↗

Whaticket's plans today

Diseña tu plan

Choose the number of users and WhatsApp connections you need.

US$ 49 /mo
14-day free trial ↗
Pay only for the users and WhatsApp connections you use
  • Team organization
  • Unified multichannel inbox
  • Customizable tags
  • Department feature
  • Unlimited chat history
  • Unlimited contacts
  • Multi-agent system
  • Internal team chat

Whaticket's own plans and features as published on its pricing page, checked 2026-10-01. ↗

Real use cases from teams that sell by chat

Use-case stories with example conversations.

From "which one should I get?" to warranty sorted, in one chat
From "which one should I get?" to warranty sorted, in one chatLogitech is a customer of our platform. This story shows how a team like theirs can advise customers on WhatsApp before they buy and to handle warranty and support after. The AI answers from the brand's own product information and hands each case to the right person, in one shared inbox.Read the story →
Every message to the restaurant, answered and in the right hands
Every message to the restaurant, answered and in the right handsMcDonald's is a customer of our platform. This story shows how a team like theirs can answer customer questions on WhatsApp about the menu, store hours, allergens and orders. The AI replies from the official menu and FAQ information, and sends each piece of feedback to the right restaurant team.Read the story →
Brand, dealers and customers in one conversation
Brand, dealers and customers in one conversationBYD uses the platform behind ChatSales to connect the brand with its distributor network across Brazil and Mexico on WhatsApp. Purchase enquiries, dealer coordination and customer service live in one conversation flow.Read the story →
A reservation that turns into a warm welcome
A reservation that turns into a warm welcomeBooking.com uses the platform behind ChatSales to share booking details on WhatsApp as soon as a guest books. Pre-arrival questions get answered instantly, and hotel support is just one message away.Read the story →

Compare all WhatsApp providers →

Frequently asked questions

Leadsales or Whaticket: which is better?

It depends on your team and budget: below you'll see where each one wins, with sources. If neither fits, ChatSales starts at US$29 a month, with no lock-in.

What if neither one fits?

Try ChatSales free. If you already pay Leadsales or Whaticket, when you switch you pay half or less of what you pay today, for life.

Do I have to pay to try it?

No. You start free with trial credits, no card needed. If you switch from another platform, you also have 7 days to ask for 100% of what you paid ChatSales back.

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