Migrate from Whaticket to ChatSales

Export your contacts from Whaticket

1. Search “export contacts” in Whaticket's help center or ask their support for the export.

We couldn't confirm the exact steps in their public documentation.

Export your chat history

1. Open the chat whose messages you want to move.
2. Click the more-options icon next to “Resolve”.
3. Choose “Select messages” and pick the messages to transfer.

This forwards selected messages; it isn't a bulk history download to a file. Based on Whaticket's public documentation, reviewed on September 29, 2026; menus may change.

Free up your WhatsApp number

1. Follow the Whaticket help-center article on unlinking a number from the official WhatsApp API (WABA).

We couldn't confirm the step-by-step detail of that article. General rule: official API numbers move to a new provider through Meta's phone-number migration between providers, or by deleting or disconnecting the number; QR/WhatsApp Web tools only need you to log out. Approved templates belong to your WhatsApp Business Account (WABA): if Whaticket owns the WABA, you may need to recreate them. Based on the public documentation of Whaticket and Meta, reviewed on September 29, 2026; menus may change.

Cancel Whaticket without losing data

1. Before cancelling, export your contacts, chats and pipeline with the steps above.
2. Message support through the widget at the lower left of the platform to request cancellation.
3. Include your purchase details and the reason for cancelling.

Per its Terms of Use, Whaticket offers no refunds or credits if you cancel before your term ends; exceptional cases are reviewed individually. We found no data-retention period after cancellation. Based on Whaticket's public documentation, reviewed on September 29, 2026; menus may change.

Import everything into ChatSales

1. Create your ChatSales account.
2. Import your contacts from the CSV or Excel file, keeping your tags as labels.
3. Recreate your sales pipeline stages.
4. Connect your WhatsApp number via the official API or coexistence.
5. Turn on the AI assistant and give it your business information.

Migration is self-serve, with free step-by-step guides.

Sources (Whaticket's public documentation, checked September 29, 2026)

• Meta: migrate numbers between providers (Embedded Signup)
• Meta: migrate numbers between providers (API)
• Whaticket help center

Then: bring everything into ChatSales, step by step

Guides with ChatSales' real screens to finish your switch yourself.