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Best WhatsApp CRMs

Leadsales vs Kommo

Leadsales and Kommo are two of the most compared platforms for selling on WhatsApp. This comparison uses only each vendor's public information, linked to the source, and adds ChatSales as a third option.

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Best WhatsApp CRMs

Leadsales vs Kommo vs ChatSales

FeatureChatSalesLeadsalesKommo
Official WhatsApp APIYesYes ↗Yes ↗
WhatsApp coexistence (app + API)YesYes ↗Yes ↗
Shared team inboxYesYes ↗Yes ↗
Sales pipeline (CRM)YesYes ↗Yes ↗
AI assistantYesYes ↗Yes ↗
BroadcastsYesYes ↗Yes ↗
No-code flow builderYesNot published ↗Yes ↗
Instagram DMsYesYes ↗Yes ↗
Facebook MessengerYesYes ↗Yes ↗
Spanish interfaceYesYes ↗Yes ↗

Comparison based on each vendor's public information on the date shown. Prices and features change; check the source before deciding. Trademarks belong to their owners.

Where Leadsales is strong

  • Mexico-headquartered and Spanish-first, with WhatsApp coexistence built into its own Meta signup flow. ↗
  • Its Profesional plan combines pipelines, a shared inbox and official-API broadcasts; its AI agent (Lead Agent) has a free first month, then is a paid add-on. ↗
  • Publishes flat monthly prices in USD and MXN with a fixed number of users per plan (3, 4 or 5). ↗

Where Kommo is strong

  • Its Base plan already includes the official WhatsApp API, a kanban pipeline and basic AI suggestions. ↗
  • Documents one-click export of leads, contacts and companies to CSV, Excel or Google Sheets. ↗
  • WhatsApp coexistence is available on every plan, including the 14-day trial. ↗

Plans of Leadsales

Basico
US$97/mo
  • 3 users included
  • US$77.6 billed yearly, per month
  • WhatsApp via WhatsApp Web (not the official API); official API from Profesional
Source ↗
Profesional (Pro)
US$133/mo
  • 4 users included
Source ↗
Avanzado (Advanced)
US$247/mo
  • 5 users included
Source ↗

No free plan · 14-day free trial · Data verified on 2026-09-27 · Source ↗

Plans of Kommo

Base
US$25/mo
  • per user
  • 6-month commitment
  • Per user, 6-month minimum commitment
Source ↗
Advanced
US$35/mo
  • per user
  • 6-month commitment
  • Per user, 6-month minimum commitment
Source ↗
Pro
US$45/mo
  • per user
  • 6-month commitment
  • Per user, 6-month minimum commitment
Source ↗
Enterprise
Price not published
  • Per user, 6-month minimum commitment
Source ↗

No free plan · 14-day free trial · Data verified on 2026-09-27 · Source ↗

Why chat-selling teams choose ChatSales

  • AI included in every plan, replying 24/7 with your own information.
  • Sales pipelines, shared inbox, automations and broadcasts in one tool.
  • Official WhatsApp or coexistence: keep your WhatsApp Business app.
  • Switch and pay 50% of what you pay today, for life.
Switch and save 50% →

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