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Best WhatsApp CRMs

Kommo vs ManyChat

Kommo and ManyChat are two of the most compared platforms for selling on WhatsApp. This comparison uses only each vendor's public information, linked to the source, and adds ChatSales as a third option.

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Best WhatsApp CRMs

Kommo vs ManyChat vs ChatSales

FeatureChatSalesKommoManyChat
Official WhatsApp APIYesYes ↗Yes ↗
WhatsApp coexistence (app + API)YesYes ↗Yes ↗
Shared team inboxYesYes ↗Yes ↗
Sales pipeline (CRM)YesYes ↗Not published ↗
AI assistantYesYes ↗Yes ↗
BroadcastsYesYes ↗Yes ↗
No-code flow builderYesYes ↗Yes ↗
Instagram DMsYesYes ↗Yes ↗
Facebook MessengerYesYes ↗Yes ↗
Spanish interfaceYesYes ↗Yes ↗

Comparison based on each vendor's public information on the date shown. Prices and features change; check the source before deciding. Trademarks belong to their owners.

Where Kommo is strong

  • Its Base plan already includes the official WhatsApp API, a kanban pipeline and basic AI suggestions. ↗
  • Documents one-click export of leads, contacts and companies to CSV, Excel or Google Sheets. ↗
  • WhatsApp coexistence is available on every plan, including the 14-day trial. ↗

Where ManyChat is strong

  • Has a permanent free plan (25 active contacts, 2 channels, 1 user) plus a 14-day trial. ↗
  • Connects Instagram, TikTok, Messenger, Telegram, SMS and email from the same automation builder. ↗
  • Offers WhatsApp coexistence in beta, aimed at Latin America, Brazil and the US. ↗

Plans of Kommo

Base
US$25/mo
  • per user
  • 6-month commitment
  • Per user, 6-month minimum commitment
Source ↗
Advanced
US$35/mo
  • per user
  • 6-month commitment
  • Per user, 6-month minimum commitment
Source ↗
Pro
US$45/mo
  • per user
  • 6-month commitment
  • Per user, 6-month minimum commitment
Source ↗
Enterprise
Price not published
  • Per user, 6-month minimum commitment
Source ↗

No free plan · 14-day free trial · Data verified on 2026-09-27 · Source ↗

Plans of ManyChat

Free
US$0/mo
  • 1 users included
Source ↗
Essential
US$17/mo
  • 2 users included
  • US$14 billed yearly, per month
Source ↗
Pro
US$39/mo
  • 3 users included
  • US$29 billed yearly, per month
Source ↗
Business
US$99/mo
  • 5 users included
  • US$69 billed yearly, per month
Source ↗
Advanced
US$199/mo
  • 10 users included
  • US$139 billed yearly, per month
Source ↗

Free plan available · 14-day free trial · Data verified on 2026-09-27 · Source ↗

Why chat-selling teams choose ChatSales

  • AI included in every plan, replying 24/7 with your own information.
  • Sales pipelines, shared inbox, automations and broadcasts in one tool.
  • Official WhatsApp or coexistence: keep your WhatsApp Business app.
  • Switch and pay 50% of what you pay today, for life.
Switch and save 50% →

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