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Migrate from ManyChat

Migrate from ManyChat to ChatSales

Moving from ManyChat to ChatSales takes a few steps: you export your contacts, import them with their tags, recreate your sales stages and connect your WhatsApp number through the official API or coexistence. You do it yourself, free, with our step-by-step guide and tutorials.

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ManyChat, Leadsales, Kommo, Wati, respond.io, Callbell, Whaticket, SleekFlow, Treble, Botmaker, Mercately, Cliengo

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Migrate from ManyChat

Export your contacts from ManyChat

  1. Open the “Contacts” tab.
  2. Click “Export .csv” in the upper right corner.
  3. For full contact data, use the Google Sheets integration through an automation action.

Format: CSV. Connecting Google Sheets alone doesn't export: you need an action sent to your contacts. Based on ManyChat's public documentation, reviewed on September 29, 2026; menus may change. Chat history export isn't documented publicly: save important conversations before cancelling.

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Free up your WhatsApp number

  1. Go to “Settings > WhatsApp”.
  2. Open “Remove WhatsApp Account from Manychat”.
  3. Confirm the removal.

All automations stop. If ManyChat provided the number, that number is permanently lost. General rule: official API numbers move to a new provider through Meta's phone-number migration between providers, or by deleting or disconnecting the number; QR/WhatsApp Web tools only need you to log out. Approved templates belong to your WhatsApp Business Account (WABA): if ManyChat owns the WABA, you may need to recreate them. Based on the public documentation of ManyChat and Meta, reviewed on September 29, 2026; menus may change.

Cancel ManyChat without losing data

  1. Before cancelling, export your contacts, chats and pipeline with the steps above.
  2. Ask ManyChat's support to cancel your subscription.

We couldn't find cancellation steps or a data-retention period in their public documentation.

Import everything into ChatSales

  1. Create your ChatSales account.
  2. Import your contacts from the CSV or Excel file, keeping your tags as labels.
  3. Recreate your sales pipeline stages.
  4. Connect your WhatsApp number via the official API or coexistence.
  5. Turn on the AI assistant and give it your business information.

Migration is self-serve, with free step-by-step guides.

Sources (ManyChat's public documentation, checked September 29, 2026)

Then: bring everything into ChatSales, step by step

Guides with ChatSales' real screens to finish your switch yourself.

Step 1What to export from your current platformStep 2Import your contacts from a CSVStep 3Recreate tags, replies and pipelineStep 4Move your number and finish your switch
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