WhatsApp Business on multiple devices: how to link them, the limits and how to work as a team
You can use WhatsApp Business on up to 4 linked devices besides your phone, for example WhatsApp Web on each person's computer. They work without the phone online, but log out if you don't use the phone for more than 14 days. With a Meta Verified or Meta One subscription, multi-agent allows more devices and chat assignment. Below: how to link them step by step and a quiz to choose.
Updated: October 9, 2026
How many devices can I use WhatsApp Business on?
Your phone plus up to 4 linked devices (WhatsApp Web, the desktop app or tablets). With multi-agent, included in some Meta Verified or Meta One subscriptions, you can connect up to 10.
How do I use WhatsApp Business on two computers?
On the phone open Linked devices, tap Link a device and scan the QR code shown in WhatsApp Web or the desktop app on each computer.
Why did WhatsApp Web log out?
Linked devices log out if you don't use the main phone for more than 14 days, and WhatsApp disconnects a device after 30 days of inactivity.
Ideas to sell more on WhatsApp, in your inbox
What's new in WhatsApp and Meta, AI for business, sales and marketing, with verified data and ready-made templates. Free, no spam, unsubscribe in one click.
We'll email you to confirm. Read our privacy notice.
How it works for a team
- Main phone + up to 4 linked devices.
- Linked devices work with the phone off, but log out if the phone isn't used for more than 14 days.
- WhatsApp disconnects a device after 30 days of inactivity.
- On linked devices you can't create or view broadcast lists, post status or share live location.
How to link a device
How to link a device
Illustrative recreation based on the WhatsApp Help Center (checked October 9, 2026). Menus can vary by app version and country.
Multi-agent: more devices and assigned chats
| Without multi-agent | With multi-agent | |
|---|---|---|
| Devices | Up to 4 | Up to 10 (depending on your subscription) |
| Name devices | Yes | Yes |
| Assign chats to agents | No | Yes |
| See which agent sent each message | No | Yes |
Multi-agent comes with Meta Verified or Meta One subscriptions. Meta Verified for business plans: Standard (4 devices), Plus (6), Premium (8) and Max (10); pricing is shown in the app. Customers can't see which agent replied.
What fits you?
Answer to see what fits.
Phone plus up to 4 linked devices. Open the phone at least every 14 days so they don't log out.
With Meta Verified or Meta One you can link more devices (depending on the plan) and assign chats. Pricing is shown in the app.
Everyone with their own user (3 to 10 depending on the plan), auto-assigned chats, AI, per-agent reports and integrations. In ChatSales you connect your number with coexistence: see the shared inbox.
Rules for teamwork without stepping on each other
- One owner per chat: whoever takes it closes it.
- Use labels by stage so everyone knows what's next.
- The same quick replies for everyone, so nobody answers differently.
- Sign important messages ("— Ana, sales") if you don't have multi-agent.
Ideas to sell more on WhatsApp, in your inbox
What's new in WhatsApp and Meta, AI for business, sales and marketing, with verified data and ready-made templates. Free, no spam, unsubscribe in one click.
We'll email you to confirm. Read our privacy notice.
Sources
WhatsApp Help Center: linked devices · multi-agent · Meta Verified for business. Checked October 9, 2026.
Frequently asked questions
Does my phone need to be on to use WhatsApp Web?
No, linked devices work without the phone online. But if you don't use the phone for more than 14 days, they log out.
Can customers see who on the team replied?
No. With multi-agent you see which agent sent each message; the customer doesn't.
Can I send broadcast lists from WhatsApp Web?
No, creating and viewing broadcast lists isn't available on linked devices.
How much is Meta Verified?
It depends on the country and plan; the app shows current prices under Tools > Meta Verified.
You might also like
Ready for a WhatsApp that replies on its own?
Create your free account and connect your first channel in minutes.